Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Crystal Scott

Washington,USA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Human Resources Associate

Delterra, Inc
06.2022 - Current
  • Promoting a positive and inclusive work environment and employee culture for a global team comprising employees in over 8 countries, while supporting the implementation of organization-wide HR systems and procedures
  • Facilitate the selection and implementation of the HRIS system and now serve as the central point-of-contact for the Global team
  • Co-lead the annual performance management cycle, calibration process and merit-based changes
  • Manage the set-up, delivery and result-analysis of employee satisfactions survey and questionnaires
  • Oversee staff record management, partnering with payroll vendors and internal People and Finance teams to ensure compliance, accuracy, and access
  • Develop and administer Employer of Record (EOR) accounts for global employment as the team continues its expansion
  • Manage the reporting of unemployment wages and the payment of unemployment taxes for US-based employees
  • Assist in the build-out and management of employee data in ClickTime, the company’s timekeeping system
  • Administer US benefit plans, fielding inquiries and managing escalations in partnership with brokers
  • Provide ad-hoc HR data analysis for global benefit offerings, advising leadership to ensure equitable employee offerings
  • Design a comprehensive global onboarding and off-boarding plan
  • Manage the Ed Benefit program by distributing communication to the team about the offering; approving requests; track request documents and assist with payment distribution and reimbursement
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.

HUMAN RESOURCES GENERALIST

UPSIDE
12.2021 - 06.2022
  • Served as a liaison to company’s 3rd party benefits carrier for benefit enrollment inquiries
  • Improved organizational culture and morale through the implementation of employee engagement initiatives.
  • Active contributor to the editing of content on the company's intranet HR page
  • Actively researched and suggested new benefit offerings for employees
  • Served as the point of contact for new hires and existing employees benefit inquiries
  • Served as the Subject Matter Expert for on-boarding inquiries
  • Managed the completion of employment verifications
  • Implemented and supervised orientation procedures for new hires.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

HUMAN RESOURCES COORDINATOR

BROOKINGS INSTITUTION
10.2019 - 12.2021
  • Worked closely and effectively with the VP, CHRO to keep her well informed of upcoming commitments, responsibilities, and scheduling
  • Provided constant involvement and input on the evolving changing and processing of hiring and onboarding in the virtual environment
  • Coordinated first day arrangements working alongside IT and the program/department coordinator to ensure that electronic equipment was issued on the first day and that I-9 verification was completed in-person
  • Supported the HR Business Partners in managing the recruitment process by initiating and coordinating all onboarding activities to create a positive experience for new staff and affiliates
  • Conducted phone screens, reference checks and background investigations
  • Composed appointment letters (offer letters) for all new hires and change in appointment letters for existing employees
  • Assisted with the on-boarding and training of Brookings interns
  • Maintained accurate coding of all HR purchases made on the CHRO credit card; submit monthly receipts of all purchases made and report any purchase inaccuracies to Finance
  • Maintained Traincaster; Thomson-Reuters and Quantum Workplace for all HR related company-wide trainings

HUMAN RESOURCES SPECIALIST

Paradyme Management
03.2019 - 10.2019
  • Oversaw the hiring process, which included: coordinating job posts, reviewing resumes, interviewing applicants, administering pre-employment tests, and performing reference checks
  • Prepared and updated employee electronic records related to hiring; transferring; promoting and terminating
  • Served as the point of contact for employee verification
  • Appointed a member of the Focus on the "Paradymer" committee, leading the facilitation and execution of company-wide social events
  • Arranged a process for on-boarding new hires, including ensuring that all new hire documents are completed; scheduling and notifying new hires of orientation and first day arrangements; daily communication with PM's about recruiting and on-boarding
  • Executed off-boarding tasks by updating the off-boarding documents and conducting separation interviews
  • Managed employee inquiries regarding any benefit changes and personal information changes in Paycom
  • Conducted numerous audits to ensure that the HR Department was compliant and that all HR enrollments were accurate
  • Maintained records of employee participation in all training and development programs

Education

Bachelor of Arts - Social Work

Salisbury University
Maryland
05-2008

Bachelor of Arts - Sociology

University of Eastern Shore
Maryland
05-2008

Skills

  • Performance Management
  • Compensation & Benefits
  • Recruiting & Onboarding
  • Organizational Development
  • Employee Relations
  • Program & Project Management
  • Quantitative & Qualitative Data Analysis
  • Systems Integration
  • HRIS Implementation
  • Unemployment tax reporting
  • HRIS updating & maintenance
  • Records Management
  • Performance Evaluation
  • Benefits administrator
  • Expert HRIS management of: Hibob; BambooHR; ClickTime

Certification

SHRM: Introduction to Human Resources Course, American University, 10/01/19

Timeline

Senior Human Resources Associate

Delterra, Inc
06.2022 - Current

HUMAN RESOURCES GENERALIST

UPSIDE
12.2021 - 06.2022

HUMAN RESOURCES COORDINATOR

BROOKINGS INSTITUTION
10.2019 - 12.2021

HUMAN RESOURCES SPECIALIST

Paradyme Management
03.2019 - 10.2019

Bachelor of Arts - Social Work

Salisbury University

Bachelor of Arts - Sociology

University of Eastern Shore

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Crystal Scott