Crystal S. Demps
Flint,MI
Summary
Adaptable office manager capable of assisting with event planning and legislative analysis. Adept at understanding policy issues and international relations.
Overview
15
15
years of professional experience
Work History
Office Manager
International College of Dentists (ICD) Global Office
03.2023 - Current
- Accountable for the oversight of administrative operations and the provision of comprehensive support to ensure the efficient function of the International College of Dentists Global Office
- Oversees office operations to ensure compliance with organizational policies and procedures
- Prepare and distribute internal communications, memos and reports as required
- Manage day-to-day administrative tasks including correspondence, phone calls and scheduling appointments
- Assists in planning and coordinating meetings, conferences and special event
- Arranges travel accommodations and logistics for staff, members, and guests as needed
- Collaborates with relevant stakeholders to execute successful events, ensuring seamless execution and participant satisfaction
- Works closely with Executive Director and Treasurer to reconcile accounts and maintain accurate financial records
- Assists in preparing financial reports and presentations for internal and external stakeholders
Executive Assistant
International College of Dentists (ICD) Global Office
05.2022 - 03.2024
- Facilitated and coordinated administrative tasks of the international non-profit, while supporting the implementation of the humanitarian and educational oral health projects and programs
- Maintaining important organizational documents
- Coordinating and facilitating virtual meetings
- Creating and printing membership materials
- Updating and processing donations and donor receipts
- Assisting staff with reminders and updates on upcoming or tentative activities, campaigns and meetings
- Preparing and facilitating international shipments
Lobby Shop Assistant
Hurley Medical Center Foundation
09.2020 - 04.2022
- Responsible for assisting with Lobby Shop volunteers and assisting in Lobby Shop daily operations
- Responsible for orienting and training new volunteers in Lobby Shop procedures and required hospital safety education
- Assists manager with processing merchandise in the hospital Lobby Shop, including working with vendors on billing, credits, pricing and inventory control
- Assists with monthly reconciliation processes
State Public Affairs Chair
Junior League of Flint (JLF)
08.2019 - 09.2020
- Researched and studied current local and state issues and or/ legislation to serve as source of information for the League
- Tracking relevant legislation and reported status to the JLF
- Attending monthly informational meetings about legislative issues and assisting in sponsorship and education around bills within our legislative focus areas
- Coordinating internal communication about state public affairs while developing advocacy strategies with other Junior Leagues around the state
Government Relations Coordinator
Planned Parenthood Advocates of Michigan (PPAM)
03.2018 - 08.2019
- Supported the implementation of Planned Parenthood 501c (3) & 501c (4) policy and advocacy initiatives
- Tracked and recorded legislation reproductive rights, diversity & inclusion, and healthcare access
- Assisted PPAM PAC administration including data-management, budget-tracking, & check requests
- Contributed to & coordinated with an integrated, strategic online, web, and social media organizing and communications plan/program
- Maintained currency in political issues impacting mission of the organization and coordinates legislative and policy communications for internal and external stakeholders
Constituent Relations Director/Scheduler
Michigan House of Representatives
08.2017 - 01.2018
- Maintained administrative work and daily schedule for Rep
- Neeley both in district and at his Lansing office
- Answered constituent phone calls and correspondence
- Composed & edited correspondence and reports to constituents and community partners
- Maintained the Representative’s event calendar and arranged travel
Event/Social Media Coordinator
Michigan House of Representatives
01.2011 - 11.2016
- Publicized events through the composition of press releases, communication with media, and social media
- Organized and managed annual budget for campaign events such as donor breakfasts, fundraisers and the Unity Gala, while maintaining correspondence to donors and benefactors for events
Receptionist/Accounting Assistant
Sinclair Broadcast Group
01.2010 - 06.2016
- Supported the business department of the news station by maintaining communication with all levels of management, while accomplishing accounting and clerical responsibilities
- Handled calls and messages on multi line phone system
- Performed general accounting duties and weekly reconciliation
- Assisted with the processing of expense reports and invoices
Education
Bachelor of Arts - Communications
UNIVERSITY OF MICHIGAN
Flint, MI12.2009
Skills
- Microsoft Office Suite
- Adobe Pro
- VAN
- Google Docs
- Salesforce
- X (formally known as Twitter)
- QuickBooks
- Quick Base
- Zoom
Skills
Microsoft Office Suite, Adobe Pro, VAN, Google Docs, Salesforce, Facebook, X, QuickBooks, Quick Base, Zoom, Basic Japanese, Beginning Greek, Beginning Russian
Languages
Japanese
Elementary
Greek
Elementary
Russian
Elementary
Timeline
Office Manager
International College of Dentists (ICD) Global Office
03.2023 - Current
Executive Assistant
International College of Dentists (ICD) Global Office
05.2022 - 03.2024
Lobby Shop Assistant
Hurley Medical Center Foundation
09.2020 - 04.2022
State Public Affairs Chair
Junior League of Flint (JLF)
08.2019 - 09.2020
Government Relations Coordinator
Planned Parenthood Advocates of Michigan (PPAM)
03.2018 - 08.2019
Constituent Relations Director/Scheduler
Michigan House of Representatives
08.2017 - 01.2018
Event/Social Media Coordinator
Michigan House of Representatives
01.2011 - 11.2016
Receptionist/Accounting Assistant
Sinclair Broadcast Group
01.2010 - 06.2016
Bachelor of Arts - Communications
UNIVERSITY OF MICHIGAN
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