Crystal Seidler
Vancouver,WA
Summary
Currently Project Specialist with a proven track record at DSV Air & Sea, excelling in work planning and prioritization. Adept at optimizing supply chain processes. I deliver exceptional results through effective communication and quality assurance, ensuring projects meet client expectations and enhance operational efficiency. Starting as the administrative assistant and working my way up to a project specialist, I pride myself in being able to adapt and learn new skills.
Most of my work experience comes from the restaurant industry. I strive in a fast paced work environment while giving excellent customer service.
Overview
13
13
years of professional experience
Work History
Project Specialist
DSV Air & Sea
11.2023 - Current
- Coordinated project timelines and deliverables to ensure alignment with client expectations.
- Analyzed logistical data to optimize supply chain processes and improve efficiency.
- Managed communication between internal teams and external partners to facilitate project execution.
- Developed project documentation, including scopes of work and progress reports for stakeholders.
- Assisted in budget tracking and resource allocation to maintain project financial health.
- Evaluated vendor performance to ensure compliance with service level agreements and quality standards.
Administrative Assistant
DSV Air & Sea
05.2023 - 11.2023
- Managed scheduling and coordination of meetings for senior management team.
- Trained new administrative staff on office procedures and software applications for optimal performance.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Server/ Bartender
The Original Roadhouse Grill
01.2021 - 04.2023
- Delivered exceptional customer service, ensuring prompt and accurate order fulfillment.
- Collaborated with kitchen staff to optimize food preparation and presentation standards.
- Trained new servers on menu knowledge and service protocols, enhancing team efficiency.
- Managed daily cash register operations, maintaining accuracy in transactions and tips reporting.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/Head Fry Cook
McMenamins Sunnyside
03.2015 - 01.2021
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to streamline order delivery and enhance efficiency.
- Trained new servers on menu offerings and service protocols to improve team performance.
- Managed multiple tables simultaneously, prioritizing tasks to maintain service flow during peak hours.
- Developed strong relationships with repeat customers, fostering loyalty and enhancing guest satisfaction.
- Supervised kitchen operations, ensuring adherence to safety and sanitation standards.
- Trained and mentored junior cooks, fostering skill development and teamwork.
- Streamlined food preparation processes, enhancing efficiency and reducing waste.
Server
Cafe 21
01.2013 - 02.2015
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
- Trained new servers on menu items, service standards, and operational procedures.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Indio High School
Indio, CA06-2010
Skills
- Work Planning and Prioritization
- Multitasking
- Quality assurance
- Team collaboration
- Decision-making
- Phone and email etiquette
- Conflict resolution
- Customer service
- Time management
- Excellent communication
- Detail-oriented
- Customer relationship management
Timeline
Project Specialist
DSV Air & Sea
11.2023 - Current
Administrative Assistant
DSV Air & Sea
05.2023 - 11.2023
Server/ Bartender
The Original Roadhouse Grill
01.2021 - 04.2023
Server/Head Fry Cook
McMenamins Sunnyside
03.2015 - 01.2021
Server
Cafe 21
01.2013 - 02.2015
High School Diploma -
Indio High School