Summary
Overview
Work History
Education
Skills
Certification
Timeline
Knowledge/Skills/Abilities
Mental/Physical/Environmental Demands
Supervisory Responsibilities
Classroom
Office
Generic

Crystal Shaw

San Antonio,TX

Summary

To obtain a position in my community that will benefit others as well as myself.

Detail-oriented administrative team member well-versed in data entry, customer relations, and recordkeeping. Familiar with accounts receivable and collections operations. Excellent multitasking and problem-solving abilities.

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Organized and efficient Data Entry Clerk with 15 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Administrative Assistant to Principal

Leander ISD
01.2021 - Current
  • I have been a consistent figure in the office and school.
  • Successful collaboration in a team environment.
  • Maintaining a successful working environment while implementing COVID protocols.
  • Maintaining daily operations, bookkeeping, ordering, facility management, and payroll for all employees.
  • Maintaining close working relationships with staff and public.
  • Consistently meets and exceeds expectations.

Educational Associate Pre K

PFISD (VMES)
01.2019 - 01.2021
  • I have been a consistent figure in the classroom for several years.
  • Successful working with younger students
  • Maintaining a successful learning environment while implementing COVID protocols.
  • Co teaching in a hybrid model during the 2020-2021 school year, managing in person and virtual students through an online platform.
  • Creating and maintaining close relationships with staff and students during a pandemic.
  • Consistently meets and exceeds expectations.

Educational Associate Behavior Support

PFISD (RLES)(VMES)
01.2013 - 01.2019
  • I have been a consistent figure in the unit for several years, throughout some major transitions.
  • Successful working with very intense students.
  • Great relationships with teachers, which has led to inclusion success in classrooms.
  • Consistently exceeds expectations.
  • 2015-2016 Humanitarian of the Year

Lunchroom Monitor

PFISD (PES)
01.2011 - 01.2013
  • Promote safety and wellbeing of students during lunch.
  • Ability to maintain order and supervise 500+ students within all six lunches.
  • Coping with a variety of students in varied situations.

Teller Manager/CSR

Bank of America
01.1999 - 01.2009
  • Team environment, product and service knowledge for customer needs.
  • Extensive customer service on a daily basis.
  • Heavy cash handling and data entry daily.
  • Supervised and trained fellow associates.
  • Proficient in 10 key data entry.

Education

Diploma -

James Madison High School
San Antonio, Texas
01.1998

Skills

  • Proficient in computer applications
  • Proficient in Microsoft Office Suite
  • Accurate data entry
  • Proficient in Google Workspace
  • Administrative oversight
  • Clerical operations management
  • Service excellence
  • Analytical reasoning
  • Effective problem resolution
  • Client service excellence
  • Meticulous attention to detail
  • Documentation management
  • Records administration
  • Appointment coordination
  • Organizational time strategies
  • Strong verbal and written communication
  • Telephone system management
  • Data management
  • Proficient in problem resolution
  • Budget management skills
  • Effective verbal communication
  • Appointment scheduling
  • Cross-functional collaboration
  • Documentation expertise
  • Streamlined purchase order management
  • Records management
  • Filing and data archiving
  • Data report analysis
  • Secure document oversight
  • Prioritization of objectives

Certification


  • Have maintained a Texas Education Agency Educational Aide III Certification.
  • Registered Behavior Technician (RBT) Certification


Timeline

Administrative Assistant to Principal

Leander ISD
01.2021 - Current

Educational Associate Pre K

PFISD (VMES)
01.2019 - 01.2021

Educational Associate Behavior Support

PFISD (RLES)(VMES)
01.2013 - 01.2019

Lunchroom Monitor

PFISD (PES)
01.2011 - 01.2013

Teller Manager/CSR

Bank of America
01.1999 - 01.2009

Diploma -

James Madison High School

Knowledge/Skills/Abilities

  • Knowledge of word processing, data entry, and file maintenance skills, including the ability to maintain accurate and auditable administrative, financial, and student records; basic bookkeeping/accounting principles and practices.
  • Ability to use personal computers and software to develop spreadsheets, maintain and update databases, accomplish word processing tasks, prepare presentations, and access e-mail and Internet applications; perform job requirements.
  • Oversee operation of copy machines and notify Plant Services of any problems of such machines.
  • Demonstrates regular and prompt attendance.

Mental/Physical/Environmental Demands

  • Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Frequently communicates with other employees and the public. Must be able to exchange accurate information.
  • Ability to understand, remember, and communicate routine, factual information.
  • Ability to organize and prioritize my own work schedule on a short-term basis.
  • Ability to make decisions which have a moderate impact on immediate work units.
  • Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
  • Ability to communicate with individuals utilizing a telephone, computer or other electronic device.
  • Use standard office equipment including personal computers and peripherals.
  • Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting.
  • Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching
  • Occasional light lifting and carrying (less than 15 pounds).
  • Work with frequent interruptions.
  • Maintain composure and professionalism at all times.
  • Type all written correspondence and properly route.
  • Oversee and maintain proper files of student discipline reports.
  • Process and route absence papers for teachers.
  • Assist teachers, students and parents as needed.
  • Keep informed of and comply with state, district, and school policies and regulations concerning primary job functions.
  • Oversee operation of copy machines and notify Plant Services of any problems of such machines.
  • Demonstrates regular and prompt attendance.
  • Perform other duties as assigned.
  • Oversee all office operations and quality controls.
  • Checks and balances and auditory procedures.

Supervisory Responsibilities

  • Oversee all office operations and quality controls.
  • Checks/balances and auditory procedures.
  • Assist with student/staff disciplinary issues.

Classroom

  • Assist with social skills lessons and activities.
  • Provide successful inclusion within many classrooms.
  • Assist in small group instruction or pull-out instruction as needed.
  • Maintain a structured and safe learning environment for all students
  • Able to handle high stress situations with ease.
  • Assist with any problem-solving techniques and/or strategies to ensure student and teacher success.
  • Vital member in a team oriented environment.
  • Very successful in collaborating with many teachers in order to create and maintain success in classrooms.
  • Ability to develop and grow relationships with many staff and students.
  • Successful de-escalation of highly intense and crisis situations with adults and students.
  • Ability to step in when needed to maintain the structured environment needed to maintain daily operations.
  • Collaborate with others to ensure success in the workplace.
  • Willing to jump in and assist in any role that is needed at a moment's notice.
  • Work well in a diverse community workplace.

Office

  • Receive all incoming calls, take reliable messages, provide accurate information, and route to appropriate staff.
  • Type all written correspondence and properly route.
  • Oversee and maintain proper files of student discipline reports.
  • Process and route absence papers for teachers.
  • Assist teachers, students and parents as needed.
  • Keep informed of and comply with state, district, and school policies and regulations concerning primary job functions.
  • Oversee operation of copy machines and notify Plant Services of any problems of such machines.
  • Demonstrates regular and prompt attendance.
  • Perform other duties as assigned.