CRYSTAL SHERIDAN
Aurora,CO
Summary
With a proven track record of success in maintaining high occupancy rates and achieving revenue targets. Adaptable professional with twenty-plus years of work experience and proven knowledge of leadership, problem-solving, and prioritization.
Overview
14
14
years of professional experience
Work History
Regional Property Manager
SPR
02.2024 - Current
- Negotiated vendor contracts and presented to owners for approval.
- Responded to escalated resident concerns and issues and monitored resolution.
- Reviewed financial forecasts, budget and operational goals.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
Senior Technical Account Manager
Yardi
10.2021 - 02.2024
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
- Conducted presentations to large groups at trade shows, reseller events, and onsite product training.
- Engaged in tool and process improvements to streamline customer success activities and services.
- Demonstrated products and specific features at customer locations and special events.
- Developed and executed solutions to customer needs and drivers through hands-on engagement.
Senior Regional Property Manager
JRK Property Holdings
01.2011 - 10.2021
- Overseen portfolios of multifamily and commercial sites.
- Reviewed financial forecasts, budget, and operational goals.
- Analyze monthly financials to evaluate both individual property and portfolio operating performance, confirm accurate reporting to owner and investor partner, and identify opportunities for fiscal improvement to increase cash flow and maximize asset potential.
- Assist and oversee property acquisitions and dispositions.
- Reviewed financial forecasts, budget and operational goals.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Identified and addressed potential safety issues and liability concerns.
- Inspected community common areas, apartment units and model appearance to address problems.
- Maximized rental income while minimizing expenses through effective planning and control.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Communicated effectively with owners, residents, and on-site associates.
Education
Associate of Science - Business Administration And Management
CSU
Denver, CO09.2012
Skills
- Business Planning
- Tenant screening
- Regulatory Compliance
- Document Preparation
- Asset Management
- Staff Training and Development
- Contract Negotiation
- Employee Mentoring
- Marketing and Advertising
Timeline
Regional Property Manager
SPR
02.2024 - Current
Senior Technical Account Manager
Yardi
10.2021 - 02.2024
Senior Regional Property Manager
JRK Property Holdings
01.2011 - 10.2021
Associate of Science - Business Administration And Management
CSU
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