Crystal Sinclair
Las Vegas,NV
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specializing in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Star Aide
CCSD
Las Vegas, NV
08.2023 - Current
- Collaborated with other aides, teachers, and administrators to develop strategies for student success.
- Assisted in implementing Individual Education Plans.
- Monitored student safety while on school grounds or during field trips.
- Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
- Encouraged student self-advocacy skills within the classroom setting.
Bingo Hall Receptionist
Suncoast Casino
01.2022 - 01.2023
- Greeting visitors.
- Maintaining calendar meetings.
- Answering multiple phone calls.
- Using Microsoft Office.
- Processing payments.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies, and verifying receipt of supplies.
Supervisor
Ross Dress for Less
01.2021 - 01.2022
- Supervising associates
- Providing friendly customer service
- Cashiering
- Handling refunds
- Scheduling
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Stay at Home Mom
01.2015 - 01.2022
Education
General Education Diploma - Psychology
Penn Foster High School
Scranton, PA08-2026
Skills
- Microsoft Excel
- Data analysis
- Customer service
- Conflict resolution
- Organization skills
- Team building
- Behavioral observation
- Training support
- Professional phone etiquette
- Written communication
- Data entry proficiency
- Document filing
Certification
- cpr aed trained and certified
- restraint trained and certified
Languages
Spanish
Professional
Timeline
Star Aide
CCSD
08.2023 - Current
Bingo Hall Receptionist
Suncoast Casino
01.2022 - 01.2023
Supervisor
Ross Dress for Less
01.2021 - 01.2022
Stay at Home Mom
01.2015 - 01.2022
General Education Diploma - Psychology
Penn Foster High School
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