Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Slone

Ivel,KY

Summary

Sharp Legal Assistant supports prominent law firm to enhance office productivity. Delivers quality legal services by providing administrative assistance in team-oriented environment. Performs duties within scope of authority and in compliance with policies. Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in completing daily task. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills. Self-motivated Legal Assistant for law firms. Offers broad spectrum of legal services under attorney supervision. Manages highly confidential information with professionalism and integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

26
26
years of professional experience

Work History

Manager

McDonald's
04.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events and incentive programs.
  • Primary dayshift manager.
  • In charge of giving breaks, maintaining a clean restaurant, deposit, ordering change, and keeping the restaurant running properly on my shift.

Legal Assistant

The Hicks Law Firm
06.2018 - 07.2021
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Corresponded daily with clients.
  • Filed SS/SSI Claims
  • Responded to client calls and inquiries to deliver applicable information.
  • Initiated and responded to claims, gathered information to file claims, and give information to the attorney.
  • Handled clerical needs as in answering the phone, printing, scanning, faxing, and mailing documents.
  • Scheduled, adjusted and changed appointments for one attorney.
  • Mailed and arranged for delivery of legal correspondence to clients.
  • Managed office scheduling and kept accurate notes on deadlines.

Cook/server

FCBE
06.2017 - 07.2019
  • Operated POS terminals.
  • Provided exceptional service to high volume of children daily.
  • Stocked server areas with supplies before, during and after shifts.
  • Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
  • Performed all work to top standards, proving best service for students, employees and school visitors.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Prepared food according to recipe instructions to manage regular school meals.
  • Monitored use of condiments, utensils, and beverages and restocked as needed.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Operated industrial dishwasher to wash glassware and utensils.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Utilized safe and efficient methods for operating equipment.
  • Adhered to safe and proper storage guidelines for incoming supplies.
  • Organized and prepared ingredients for batch cooking.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information.

Instructional Assistant

FCBE
08.2016 - 06.2017
  • Provided classroom support throughout planned instruction and individual lessons.
  • Delivered instruction individually or in small groups with support from instructor.
  • Cleaned and organized classrooms, materials and supplies.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Offered students personalized educational, behavioral and emotional support.
  • Maintained focused, inclusive and supportive learning environments.
  • Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Created and distributed instructional materials for group and one-on-one use.
  • Kept over 21 students safe in classroom and outside environments.
  • Graded homework assignments, tests and special projects.
  • Supported teachers in adhering to IEPs and monitoring student progress.
  • Distributed and collected tests and homework to collate and prepare for grading.

Assistant Manager

McDonalds
05.1998 - 07.2010
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for 20+ team members
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Education

Some College (No Degree) - Early Childhood Education

PCC
Prestonsburg, KY

High School Diploma -

Prestonsburg High School
Prestonsburg, KY
06.1995

Skills

    Claims specialist

  • Training and development
  • Recruitment and selection
  • Team leadership
  • Coaching and mentoring
  • Employee retention
  • Onboarding and orientation
  • Employee engagement
  • Employee Onboarding
  • Recruitment
  • Staff Management
  • Recruitment and Hiring

Timeline

Manager

McDonald's
04.2022 - Current

Legal Assistant

The Hicks Law Firm
06.2018 - 07.2021

Cook/server

FCBE
06.2017 - 07.2019

Instructional Assistant

FCBE
08.2016 - 06.2017

Assistant Manager

McDonalds
05.1998 - 07.2010

Some College (No Degree) - Early Childhood Education

PCC

High School Diploma -

Prestonsburg High School

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Crystal Slone