Crystal Smith

-Oversaw all day to day operations for two very high volume NYC bar/restaurants (annual sales of ~$4 million)

-Responsible for the hiring, disciplining and firing of 60 employees across the two locations

-Managed the scheduling for all staff

-Reviewed and Processed payroll for all staff on a weekly basis

-Handled weekly cash deposits and all necessary in house accounting and invoice management

-Responsible for vendor management and the scheduling of all building repair and maintenance

-Acted as floor manager, leading the team throughout nightly service

-Spearheaded all re-opening processes after a two month shutdown due to COVID 19. Rebuilt a team and created and pivoted all restaurant processes and procedures based on the ever changing dining regulations throughout 2020 and 2021

-Executed large scale events (100-200 people, up to $50,000 in sales)

-Oversaw the floor staff during nightly shifts & managed nightly cash deposits and all opening and closing procedures

-Scheduled full front and back of house staff on a weekly basis

-Managed a very popular weekly open mic night, handling musician check in and scheduling while simultaneously leading the floor of the restaurant

-Top performing sales executive at NYC startup company

-Performed the full cycle B2B sales process - prospecting, cold outreach, consultative selling, product demonstrations, closing

-Chosen to travel for the company, performing in person sales calls and client visits on the west coast

-Leader in the planning of office events and team building activities