Crystal Smith
Modesto,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Ambassador
Amazon
11.2023 - Current
- Provided feedback on employee performance based on observed results during training sessions.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Documented all training activities including attendance records, feedback forms, surveys.
- Recommended changes or improvements in existing training processes as needed.
- Resolved any issues raised by participants during the training session in a timely manner.
Problem Solver
Amazon
10.2023 - Current
- Created detailed reports outlining problem solving techniques used in specific cases.
- Collaborated with other departments to identify root causes of systemic problems.
- Conducted research into industry best practices for problem-solving approaches.
Process Guide
Amazon
Tracy
09.2023 - Current
- Provided guidance to team members on best practices for processes.
- Assisted with the creation of process documentation and training materials.
- Conducted process reviews and audits to ensure compliance with standards.
- Identified areas of process improvement and recommended solutions.
- Trained personnel on newly implemented processes or updated existing ones.
Decant/ Dock Team Member
Amazon
09.2023 - Current
- Received deliveries from vendors and checked them against invoices to ensure accuracy.
- Trained new team members on proper decanting techniques and procedures.
- Stacked balanced and safe pallets for secure movement between warehouse stations.
- Maintained a clean and organized work area throughout shift.
Assistant Manager
Dollar General Market
Modesto, CA
06.2021 - 08.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Ouacchita Parish Learning Center
Monroe Louisana 07-2003
Skills
- Workflow Optimization
- Standard Operating Procedures
- Innovation and Creativity
- Coaching and Mentoring
- Warehouse Operations
- Supply Ordering
- Shipment Palletization
- Inventory Tracking
- Quality Control
- Health and Safety Regulations
- Cleaning and Organizing
Timeline
Ambassador
Amazon
11.2023 - Current
Problem Solver
Amazon
10.2023 - Current
Process Guide
Amazon
09.2023 - Current
Decant/ Dock Team Member
Amazon
09.2023 - Current
Assistant Manager
Dollar General Market
06.2021 - 08.2023
High School Diploma -
Ouacchita Parish Learning Center
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