I am an enthusiastic fast learner who believes in the power of work ethics and persistent efforts to enhance a quality performance and boost my productivity.
Overview
14
14
years of professional experience
Work History
Human Resources Coordinator
Senior Helpers
Erie, PA
10.2020 - Current
Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
Maintained human resources information system and kept employee files up to date and accurate.
Reviewed human resources paperwork for accuracy and completeness.
Recruiting, hiring and conducting orientations for caregivers.
Administrative Assistant
Gaudenzia Erie Inc.
Erie', PA
10.2017 - 10.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Intake paperwork for clients
Waitress
Bob Evans Restaurant
Erie, PA
05.2007 - 02.2017
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Stayed up-to-date on menu changes to help customers make food choices.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Human Services
Kaplan University
Hagerstown Maryland
10.2017
Skills
Candidate Searching
Employee Hiring
Procedures Compliance
Employee Orientation
Recruitment Strategies
In-Person and Telephone Interviewing
HR Support
Fast Learner
Time management
Good organizational skills
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.