Summary
Overview
Work History
Education
Timeline
Generic

Crystal St Pierre

Lewiston,ME

Summary

With over 20 Years of customer service experience. 5 Years of detailed oriented data entry and billing experience. 5 Years of supervisor experience. A strong ability to complete projects under time constraints. Highly attentive to details and truly motivated. Works well with others with a very high work ethic.

Overview

16
16
years of professional experience

Work History

Croupier

Oxford Casino
07.2014 - 11.2023


  • Enhanced casino atmosphere by providing exceptional customer service and maintaining professionalism.
  • Improved game security by diligently monitoring all gaming activities, identifying potential issues, and reporting irregularities.
  • Contributed to overall casino profitability by effectively managing table limits and payouts based on house policies.
  • Maintained open communication with supervisors regarding any concerns or suggestions for improving gaming procedures.
  • Entertained and monitored up to 7 guests at any given time.
  • Upheld high standards of personal appearance, punctuality, and professionalism in accordance with casino policies.

Duel Rate Floor Supervisor/Croupier

Oxford Casino
06.2016 - 07.2017
  • Supervised between 3 to 6 employees.
  • Greeted and entered up to 36 guests at any given time into gaming system and rated guests game play.
  • Explained rules, variations and betting structures of games such as blackjack, Texas Hold'em, and 3 Card Poker.
  • Reduced staff turnover rates by fostering a positive work environment and promoting open communication.

Croupier

Caesars Entertainment
01.2013 - 06.2014
  • Collected and distributed losing and winning bets by calculating odds and payouts.
  • Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
  • Monitored game table for signs of cheating or other criminal activities by observing body language and behaviors of up to 6 guests at one time.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

Data Entry Specialist

UC Health
08.2012 - 12.2013
  • Completed data entry tasks with accuracy and efficiency.
  • Entered patient charts from Centricity data system to Epic data system.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained patient confidentiality and followed HIPAA compliances.

Billing Representative

Health Affiliates Maine
10.2010 - 07.2012
  • Reviewed and solved account and billing discrepancies.
  • Processed insurance verifications on clients.
  • Maintained weekly correspondence with over 50 clinicians via phone and email in regards to billing submitted.
  • Registered new clients into APS data system and entered them into Access data system.
  • Cross trained in accounting department and case management billing.

Data Entry Specialist

Provider Financial
06.2008 - 10.2010
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.

Cashier /Billing Clerk

St Mary's Regional Medical Center
06.2007 - 06.2008
  • Verified accuracy of billing data and corrected discrepancies.
  • Handled account payments and provided information regarding outstanding balances.
  • Processed financial transactions while maintaining separate cash drawer.
  • Processed end of day AR and Non AR payments and deposits.
  • Followed up with collection agencies to post bad debt payments to patient accounts.

Education

Certificate - Medical Terminology

Lewiston Adult Education
Lewiston, ME
06.2006

High School Diploma -

Lewiston High School
Lewiston, ME
05.2000

Timeline

Duel Rate Floor Supervisor/Croupier

Oxford Casino
06.2016 - 07.2017

Croupier

Oxford Casino
07.2014 - 11.2023

Croupier

Caesars Entertainment
01.2013 - 06.2014

Data Entry Specialist

UC Health
08.2012 - 12.2013

Billing Representative

Health Affiliates Maine
10.2010 - 07.2012

Data Entry Specialist

Provider Financial
06.2008 - 10.2010

Cashier /Billing Clerk

St Mary's Regional Medical Center
06.2007 - 06.2008

Certificate - Medical Terminology

Lewiston Adult Education

High School Diploma -

Lewiston High School

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Crystal St Pierre