Microsoft Office
Crystal Sullivan
Montgomery,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Office Manager/Bookkeeper
OGDEN POWERSPORTS, LLC
08.2016 - 10.2022
- Oversaw the meticulous reconciliation of monthly bank statements for four distinct companies
- Efficiently managed weekly payroll processing for a team of seven employees, encompassing Income Tax calculations
- Ensured the punctual submission and payment of Vehicle Inventory Tax, adhering to regulatory deadlines
- Skillfully managed both accounts payable and accounts receivable functions
- Orchestrated the complete vehicle sales process, including title transfers and adept handling of warranty/insurance claims
- Provided comprehensive customer support in matters of financing and delivered exceptional service experiences
- Skillfully prepared and managed the issuance of W-2s and 1099s for employees and contractors.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Realtor
TOP GUNS REALTY, LLC
12.2015 - 04.2017
- Guided sellers and buyers in property marketing and purchase.
- Assessed clients' needs and financial capacities for tailored solutions.
- Mediated negotiation processes with insights on market trends, pricing, and legal requisites.
- Conducted comparative market analyses for accurate property valuations.
- Marketed real estate to prospective buyers.
- Prepared contracts and leases.
- Maintained an updated inventory of properties.
- Collaborated with appraisers, escrow companies, lenders, and inspectors.
- Utilized promotional strategies to boost sales.
- Stayed updated on real estate market dynamics and industry practices.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Administrative Assistant
TRI-COUNTY BEHAVIORAL HEALTHCARE
08.2015 - 02.2016
- Played pivotal role in facilitating the successful final closing of a housing project in Cleveland, Texas, collaborating with HUD, attorneys, housing consultants, contractors, and architects
- Efficiently initiated and concluded new hire documentation procedures for incoming employees
- Compiled and generated comprehensive weekly and monthly reports tailored for the Director of Crisis Services
- Conducted applicant interviews across diverse positions, ensuring suitable candidates for roles
- Managed scheduling requirements for Psychiatric Nursing Assistants, optimizing staffing arrangements
- Demonstrated utmost discretion in maintaining confidentiality between myself and the Director of Crisis Services
- Crafted and dispatched annual contracts for a range of service vendors including Peace Officers, Doctors, and Psychiatric Hospitals.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Housing Coordinator
TRI-COUNTY BEHAVIORAL HEALTHCARE
03.2013 - 07.2015
- Served as an proactive liaison orchestrating seamless communication and coordination between two housing projects in Huntsville and Montgomery, ensuring optimal project progress and stakeholder satisfaction
- Spearheaded the successful management of an ongoing apartment complex construction project in Cleveland, showcasing adept handling of contractors, HUD, housing consultants, architects, attorneys, and various other key entities
- Skillfully navigated multifaceted collaborations, engaging with diverse stakeholders including title companies, landowners, surveying firms, city officials, and utility providers, fostering holistic project integration
- Played a pivotal role in collaborating with Housing Boards across all three housing projects, aligning initiatives with the agency's overarching objectives and strategic goals
- Demonstrated resourcefulness by crafting and securing small grants targeting diverse areas within the agency, contributing to financial growth and operational enhancement
- Temporarily assumed the role of Interim Administrative Assistant for the Administrator of Quality Management and Support, exhibiting adaptability and contributing to the smooth functioning of critical administrative functions
- Innovatively conceived and executed a compelling recruiting billboard campaign for the Executive Director, effectively boosting the agency's profile and attracting top-tier talent.
- Kept case files updated, accurate and aligned with requirements.
- Approached issues proactively to best meet current and future community needs.
Education
BBA - General Business Administration
SAM HOUSTON STATE UNIVERSITY
Huntsville, TX12.2011
Skills
- Microsoft Office Suite (Excel, Outlook, Word) - 10 years
- Accounts Payable/Receivable
- QuickBooks
- Excellent communication and negotiation skills
- Detail-oriented with strong organizational abilities
- Customer Service
- Excellent multi-tasking ability
- Scheduling and calendar management
- Bookkeeping
- Payroll Processing
Certification
- Excel (10+ years)
- Microsoft Office (10+ years)
- Outlook (10+ years)
- Printers (10+ years)
- Quickbooks
- Accounts Payable
- Payroll
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Quote
I can do all things through Christ who strengthens me.
Philippians 4:13
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Work-life balanceWork from home optionFlexible work hoursHealthcare benefitsPaid time offCareer advancementTimeline
Office Manager/Bookkeeper
OGDEN POWERSPORTS, LLC
08.2016 - 10.2022
Realtor
TOP GUNS REALTY, LLC
12.2015 - 04.2017
Administrative Assistant
TRI-COUNTY BEHAVIORAL HEALTHCARE
08.2015 - 02.2016
Housing Coordinator
TRI-COUNTY BEHAVIORAL HEALTHCARE
03.2013 - 07.2015
BBA - General Business Administration
SAM HOUSTON STATE UNIVERSITY
- Excel (10+ years)
- Microsoft Office (10+ years)
- Outlook (10+ years)
- Printers (10+ years)
- Quickbooks
- Accounts Payable
- Payroll
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