Crystal Swink
Rutherfordton,NC
Summary
Proven custodial and cafeteria worker with a track record of enhancing cleanliness and customer satisfaction at Isothermal Community College. Skilled in floor cleaning and customer service, demonstrating responsible and dependable work ethic. Improved operational efficiency by collaborating effectively with teams, showcasing a commitment to excellence and attention to detail.
Overview
17
17
years of professional experience
Work History
Custodian
Isothermal Community College
10.2020 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Cafeteria Worker
Rutherford County School Dist
08.2007 - 10.2020
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Provided exemplary service to students, staff, and visitors.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Reduced food waste through careful portion control and monitoring product expiration dates.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
Education
High School Diploma -
R-S Central High School
Rutherfordton, NC05.1991
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Problem-Solving
- Time Management
- Team Collaboration
- Cleaning Expertise
- Floor Cleaning and Buffing
- Customer service-focused
- Custodial machine operation
- Work Prioritization
- Sanitation Techniques
- Skilled housekeeper
- Damage Reporting
- Waste disposal
- Work Orders
- Floor polishing
- Heavy Lifting
- Preventive Maintenance
- Room Setup and Breakdown
Timeline
Custodian
Isothermal Community College
10.2020 - Current
Cafeteria Worker
Rutherford County School Dist
08.2007 - 10.2020
High School Diploma -
R-S Central High School
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