Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Tagouyim

MC GAHEYSVILLE,VA

Summary

Proven in enhancing retail environments, I excelled at Kelloggs Snacks, Keebler, elevating merchandise presentation and promotional planning. Leveraging strong vendor relationships and a keen eye for detail, I significantly contributed to visually engaging displays and effective product launches. My expertise in visual merchandising, coupled with exceptional customer service skills, consistently drove sales and shopper satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Store Merchandiser

Kelloggs Snacks,Keebler
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Established strong vendor relationships to maintain and support business.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Planned and implemented product launches and promotions for assigned stores.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized visual merchandising techniques to effectively showcase products in retail stores.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.

Quality Assurance Inspector

Tenneco Inc
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
  • Recommended changes to assembly and production lines based on repeat product issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Studied product blueprints before performing inspections.
  • Communicated with production team members about quality issues.
  • Identified where product issues were coming from and rectified issues.
  • Removed imperfect products from shipment line.
  • Tested Product or Service for function and accuracy and verified final product configuration met engineering specifications.
  • Oversaw machine operation and assembly personnel for compliance and adequacy.
  • Lifted materials up to Number pounds for purpose of examination, transportation and storage.
  • Maintained calibration records and vendor certifications.
  • Used calipers and micrometer measuring instruments.
  • Kept detailed records of quality and imperfect products.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Resolved customer complaints by investigating problems and developing solutions.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Identified and documented quality discrepancies for management to develop resolutions.

Poultry Processor

Cargill
09.2010 - 08.2011
  • Inspected poultry product for defects and removed defective pieces from conveyor belt.
  • Placed poultry on scales to weigh and tag containers with individual package weight and contents.
  • Operated forklift and pallet jacks to move packed pallets onto delivery trucks and into refrigerated areas.
  • Loaded and operated defining and skinning machines.
  • Removed products from line that did not meet quality standards.
  • Built and packed boxes for shipment.
  • Cut and trim white and dark meat and special cuts to prepare for packaging.
  • Followed safety precautions with knives and trimming equipment to create accident-free environment.
  • Performed evisceration to remove meat for deboning using vacuum gun.
  • Followed local, state and federal health codes for sanitation, safety and process.
  • Inspected equipment, checking for proper functioning and safety.

Cashier

Wal-Mart Supercenter
06.2010 - 09.2010

I checked

  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.

Education

Luray High School
Luray, VA
06.2001

Skills

  • Merchandise presentation
  • Promotional planning
  • Interior and exterior displays
  • Event Promotion
  • Plan-o-gram creation
  • Visual Merchandising
  • Window displays
  • Critical Thinking
  • New Merchandise Presentation
  • Customer Service

Certification

Notary, Quality Assurance

Timeline

Poultry Processor

Cargill
09.2010 - 08.2011

Cashier

Wal-Mart Supercenter
06.2010 - 09.2010

Store Merchandiser

Kelloggs Snacks,Keebler

Quality Assurance Inspector

Tenneco Inc

Luray High School
Crystal Tagouyim