Crystal Taylor
Shreveport,LA
Summary
Motivated CRCST adept at handling instruments, supplies, and equipment for non-invasive to minimally invasive procedures. Well versed in all operating room activities with a commitment to upholding the highest standard of sterile technique. Knowledgeable, compassionate, and diligent CNA/CMA about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Personable, friendly and solution oriented as Customer Service Representative with in service and support. Maintaining 22 years of healthcare and strive to be part of continual care for patients and consumers.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Perioperative Technician/CER/Certified Sterile Processing Technician
Surgical Solutions/Ochsner LSU Shreveport
11.2020 - 05.2023
- Gathered and prepared instruments and surgical supplies.
- Prepared trays,wrap instrument packs and surgical sets.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Recorded the results of biological and diagnostic tests.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Placed orders and restocked supplies for decontamination area.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Disinfect floor equipment and carts for immediate use.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Picked instruments and supplies for surgeries.
- Identified parameters and sterilization method required for each item to be sterilized.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Provided support to medical staff in resolving medical equipment problems.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures. Such as AER's example
- Followed OSHA, FDA and AAMI guidelines related to sterilization and HLD in compliance with administrative regulations.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Preceptor to staff on proper way of HLD (high level disinfection )endoscopes
- Preclean,leak test, decontaminate, disinfect and transport with storing endoscopes.
Certified Sterile Processing Technician
Nacogdoches Medical Center Hospital
12.2019 - 11.2021
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Inspected sterile package integrity prior to distribution.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Ordered and restocked supplies for decontamination and surgical areas.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Identified parameters and sterilization method required for each item to be sterilized.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
Perioperative Technician/CNA/EKG Technician/CRCST
Willis Knighton Medical Center
02.1999 - 07.2005
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Responsible for decontaminating, inspecting, assemble/disassemble, and sterilization
- Perform diagnostic/ cardiovascular test to patients in noninvasive settings.
- Perform Record, File and Data Entry
- Build relationships with Cardiologists and Staff to provide continuity of care.
Certified Sterile Processing Technician
CHRISTUS Good Shepherd Medical Center - Longview
03.2005 - 01.2015
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Inspected sterile package integrity prior to distribution.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Verified and maintained proper documents and records for sterilization.
- Recorded biologicals and test results.
Certified Sterile Processing Technician
Longview Regional Medical Center
08.2008 - 04.2019
- Recorded the results of biological and diagnostic tests.
- Gathered and prepared instruments and surgical supplies.
- Prepared trays, instrument packs and surgical sets.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Placed orders and restocked supplies for decontamination area.
- Delivered labor and delivery instruments to customer locations.
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Manual clean and high level disinfect endoscopes for GI procedures.
- Maintain knowledge on aseptic technique for OR.
- Train staff on processing of endoscopes and basis of sterile processing.
Certified Nursing Assistant
Truman Smith Children's Center
01.2007 - 10.2018
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented patient intake and dietary requirements and assisted with feeding.
- Documented activities and recorded information in EMR system.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Used mobility devices and Hoyer lift equipment to transport patients.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintain knowledge on cleanliness of tracheotomy
Certified Medication Aide/Certified Nursing Assistant
Highland Pines
03.2016 - 05.2019
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Collected specimens, monitored vitals and maximized patient comfort.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Managed supplies and restocked inventory to ensure optimal availability for patient care.
- Documented patient intake and dietary requirements and assisted with feeding.
- Assessed vitals and noted all medical information to report changes to nursing staff and physicians.
- Document elements of nursing assessments, treatments, medications, discharge instructions and follow-up care.
- Provided basic care to over 20 plus patients per shift by bathing and grooming patients, changing bedding and preparing meals.
- Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Train staff on nursing floor on administration of meds.
Customer Service Representative/Escrow Specialist
Mr.Cooper
02.2017 - 03.2019
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Perform customer service relateable skills to provide a great customer service experience.
- Maintain knowledge and skills on changes within accounts, loans and escrow account. Detailed turnaround timeframe for accounts.
- Maintain computer software and knowledge.
Education
Associate of Science - Prenursing Studies
Kilgore College
Kilgore, TXHigh School Diploma -
Northwood High School
Shreveport, LASkills
- Diagnostic testing
- Case cart assembly
- Decontamination and sanitation
- Computerized tracking
- Assembling packages
- Pulling case carts
- Sterilization procedures
- Processing instruments
- Recording test results
- Ordering supplies
- HIPAA proficiency
- Delivering equipment
- Electronic medical records management
- Aseptic and sterilization techniques
- Computer Skills/Microsoft Work/Excel/Spreadsheet
- Customer Service Relations
- Timekeeping
- Preventive Maintenance
- Stock Crash Carts
- Completing Diagnostic Tests
- Gowning and Gloving Procedures
- Training Initiatives
- Patient Preparation
- Ordering Supplies
- Infection Control Policies
- General Surgery
- Daily Workflows
- Wrapping Procedures
- Sterile Processing and Distribution Certification
- Decontaminating Surgical Instruments
- Instrument Inspection
- Assembling Case Carts
- Steam Autoclaves Operation
- Instrument Storage
- Proper Waste Disposal
- Robotic Procedures
- ENT Procedures
- Urology Procedures
- Preceptor
- Endoscope Reprocess Technician Certified
Certification
Certified Registered Central Service Technician
- Certified Nursing Assistant
- First Aid/CPR
- Certified Medication Aide
- Escrow Certification
Timeline
Perioperative Technician/CER/Certified Sterile Processing Technician
Surgical Solutions/Ochsner LSU Shreveport
11.2020 - 05.2023
Certified Sterile Processing Technician
Nacogdoches Medical Center Hospital
12.2019 - 11.2021
Customer Service Representative/Escrow Specialist
Mr.Cooper
02.2017 - 03.2019
Certified Medication Aide/Certified Nursing Assistant
Highland Pines
03.2016 - 05.2019
Certified Sterile Processing Technician
Longview Regional Medical Center
08.2008 - 04.2019
Certified Nursing Assistant
Truman Smith Children's Center
01.2007 - 10.2018
Certified Sterile Processing Technician
CHRISTUS Good Shepherd Medical Center - Longview
03.2005 - 01.2015
Perioperative Technician/CNA/EKG Technician/CRCST
Willis Knighton Medical Center
02.1999 - 07.2005
Associate of Science - Prenursing Studies
Kilgore College
High School Diploma -
Northwood High School
Certified Registered Central Service Technician
- Certified Nursing Assistant
- First Aid/CPR
- Certified Medication Aide
- Escrow Certification
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