Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Tedrow

Henderson,NV

Summary

Committed to ensuring customer satisfaction and providing exceptional services and unmatched support. Proficient in utilizing customer needs effectively. Dedicated customer service professional with knowledge of service delivery and proven multi-tasking abilities. Committed to maintaining professional relationships to increase profitability and drive business needs and results. Willing to relocate Henderson, NV and Las Vegas, NV

Overview

13
13
years of professional experience

Work History

Inbound Warehouse Associate

Amazon Inc
07.2020 - 07.2024
  • Load and unload boxes and pallets using safe operating procedures and best safety practices
  • Staged, tagged and secured merchandise in diverse designated areas
  • Kept work areas clean, safe, and organized
  • Prepared packaged goods in safe containers for shipping to next facility.
  • Sorted and delivered materials to different work areas and Associates.
  • Prepped items with accordance to vendor specifications.

Cashier

Terrible Herbst Convenience store
01.2017 - 10.2017
  • Cash handling
  • Greeting and assisting customers with gas and convenient store needs
  • Receiving and putting orders away

Barista Trainer / Shift Lead

Primm Valley Casino Resorts, Starbucks
10.2011 - 01.2017
  • Certified Starbucks Barista and Trainer
  • Elevated customer loyalty by using strong communication skills to resolve customer problems
  • Customized training strategies based on individual barista knowledge experiences and strengths
  • Quick to learn new drinks and changing procedures to be able to instruct all team members on how to properly complete effectively.
  • Trained new team members with positive reinforcement and respectful encouragement coaching
  • Able to train new team members in group settings and one on one basis, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning
  • Proficient in cash handlings and processing payment accurately to avoid errors
  • Balancing registers daily
  • Receiving and putting orders away
  • Conducting inventory of merchandise needed.

3rd Key Manager

Claire's Stores
08.2012 - 05.2013
  • Cash handling including balancing the registers daily
  • Greeting customers
  • Conducting inventory checks
  • Customer service
  • Ear Piercing

Education

High School Diploma -

Career Online High School
Henderson, NV
01-2026

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Liberty High School
06.2010

Skills

  • Sales Management
  • Multi-Tasking
  • Communication
  • Dependability
  • Complaint Resolutions
  • Scheduling
  • Customer Service
  • Cash Handling
  • Stock replenishment

Timeline

Inbound Warehouse Associate

Amazon Inc
07.2020 - 07.2024

Cashier

Terrible Herbst Convenience store
01.2017 - 10.2017

3rd Key Manager

Claire's Stores
08.2012 - 05.2013

Barista Trainer / Shift Lead

Primm Valley Casino Resorts, Starbucks
10.2011 - 01.2017

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Liberty High School

High School Diploma -

Career Online High School

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