Crystal Tennison
Apache Junction,AZ
Summary
Highly skilled payroll manager with extensive functional expertise. Managed payroll activities for 350+ employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes. Maximized departmental efficiency by streamlining processes and reducing errors. Dedicated to keeping payroll operations compliant with regulations. Proficient in processing garnishments and applying deductions. Excellent problem-solving, report writing and record keeping abilities.
Overview
9
9
years of professional experience
Work History
Payroll Manager
Semper fi heating and cooling
08.2019 - Current
- Weekly payroll 350+ employees, multi states, calculating commission
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Reviewed time records for 300 employees to verify accuracy of information.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Reviewed time records for 300 employees to verify accuracy of information.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Processed payroll garnishments such as tax liens and child support.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
HR Supervisor
Semper fi heating and cooling
08.2019 - Current
- On boarding employees
- Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
- Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Provided ongoing training opportunities for staff members, fostering professional development and career advancement.
- Reduced company''s legal risks by ensuring compliance with local, state, and federal labor laws.
- Developed comprehensive benefits packages to attract and retain top talent within the organization.
- Oversaw payroll processing tasks while maintaining accuracy and adherence to deadlines.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Implemented performance management systems to improve employee productivity and job satisfaction.
- Maintained human resources regulatory compliance with local, state and federal laws.
Accounting Clerk
Semper fi heating and cooling
08.2019 - Current
- Accounts receivable, accounts payable
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Generated comprehensive reports for senior management, covering key financial metrics.
Front end assitiant
Costco
10.2017 - 08.2019
- Cashier, cashier assistant, inventory, stocking
- Worked flexible schedule and extra shifts to meet business needs.
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining exceptional quality standards.
- Regularly participated in code reviews to maintain consistency across projects while identifying areas for improvement and skill development.
hr assistant/RECEPTIONIST
horizon heath and wellness
10.2015 - 10.2017
- Scheduling interviews, onboarding new employees, schedule training, filing
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
Education
high school diploma -
Sonoran Desert High School
01.2005
Skills
- Payroll (ADP, Paychex)
- Accounts receivable/payable
- Human Resources
- QuickBooks
- Excel
- Word
- Attention to detail
- Bi-weekly payroll processing
- Payroll Processing
- Reviewing timesheets
- Payroll Auditing
- Resolving discrepancies
- Payroll System Implementation
- Data review
- Year-end Procedures
- New hire processing
- Payroll Software Expertise
- HR Support
Timeline
Payroll Manager
Semper fi heating and cooling
08.2019 - Current
HR Supervisor
Semper fi heating and cooling
08.2019 - Current
Accounting Clerk
Semper fi heating and cooling
08.2019 - Current
Front end assitiant
Costco
10.2017 - 08.2019
hr assistant/RECEPTIONIST
horizon heath and wellness
10.2015 - 10.2017
high school diploma -
Sonoran Desert High School
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