Summary
Overview
Work History
Education
Skills
Accomplishments
REFERENCES
Timeline
Generic

Crystal Thacker

Elkhorn City,KY

Summary

Dedicated and focused hard worker who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

Wal-Mart Pharmacy
08.2021 - 09.2023
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Lead CNA

Public Partnerships LLC
Boston, MA
06.2011 - 04.2019
  • Supervised and trained new CNA's.
  • Worked closely with management staff to provide staffing schedule and assignments.
  • Team Leader.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Assisted upper management with various administrative tasks.
  • Served as liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Documented patient information and care activities in electronic health record.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Provided emotional support for patients during challenging times, fostering positive healing environment.

Education

No Degree - CNA

Southeast Community And Technical College
Pineville, KY United States
03.2010

No Degree - GED

Lee County Board of Education
Jonesville, Va United States
06.2001

Skills

  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Fast learner
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Understands grammar
  • Medical terminology
  • Report development
  • Schedule management

Accomplishments

  • Increased customer retention by delivering top-notch customer service from prescription drop-off to pick-up.
  • Processed and filled over 100 prescriptions per day.
  • Earned a certification in pharmacy technology.

REFERENCES

Billie Bowling (606) 585-5377



Avery Harber (423) 782-0664



Anna  Williams (276)832-1569


Timeline

Pharmacy Technician

Wal-Mart Pharmacy
08.2021 - 09.2023

Lead CNA

Public Partnerships LLC
06.2011 - 04.2019

No Degree - CNA

Southeast Community And Technical College

No Degree - GED

Lee County Board of Education

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Crystal Thacker