Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Thayer

Fredericksburg,VA

Summary

Dynamic Training Coordinator with a strong background in developing customized training programs. Proven ability to enhance employee performance and streamline onboarding processes, ensuring compliance with company standards.

Overview

5
5
years of professional experience

Work History

Training Coordinator

Compass Group USA
Fredericksburg, VA
04.2024 - Current
  • Developed and delivered training programs to enhance employee skills and performance.
  • Help with changing passwords, learning about BBP, safety precautions, Respirator (Fit Testing) each associate.
  • Assisted in evaluating training effectiveness through feedback and assessments.
  • Maintained training records and documentation to ensure compliance with company standards.

Team Lead

Compass Group USA
Fredericksburg, VA
10.2021 - 10.2024
  • Led team in daily operations, ensuring adherence to safety and quality standards.
  • Developed training programs for new staff, enhancing onboarding efficiency and retention.
  • Streamlined workflow processes, reducing operational bottlenecks and improving service delivery.
  • Implemented inventory management systems to optimize resource allocation and reduce waste.

Housekeeper

Compass Group USA
Fredericksburg, VA
10.2020 - 10.2021
  • Conducted thorough cleaning of assigned areas, ensuring adherence to health and safety standards.
  • Managed inventory of cleaning supplies, optimizing usage and minimizing waste.
  • Implemented efficient cleaning techniques, enhancing overall operational productivity.
  • Trained new staff on cleaning protocols and equipment usage, fostering team competency.
  • Oversaw daily housekeeping operations, ensuring consistency in service quality across all shifts.
  • Developed and maintained positive relationships with clients, addressing concerns promptly and effectively.
  • Streamlined workflows to improve turnaround times for room preparations and cleanings.
  • Evaluated cleaning processes regularly, identifying opportunities for improvement and implementing best practices.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Education

High School Diploma -

Brooke Point High School
Stafford, VA

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Virtual training, Hands on training
  • Training material updates
  • Training delivery
  • Learning management systems
  • Training facilitation
  • New hire on-boarding
  • Customized training

Timeline

Training Coordinator

Compass Group USA
04.2024 - Current

Team Lead

Compass Group USA
10.2021 - 10.2024

Housekeeper

Compass Group USA
10.2020 - 10.2021

High School Diploma -

Brooke Point High School
Crystal Thayer