Crystal Thibodeaux
Houma,LA
Summary
Diligent Sales Professional and recent IT graduate with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
8
8
years of professional experience
Work History
Graphic Design Specialist
TK Custom Designs
02.2018 - 06.2022
- Created digital image files for use in digital and traditional printing methods.
- Developed custom graphics tailored to client specifications, ensuring their satisfaction and repeat business.
- Utilized advanced software tools such as Adobe Creative Suite to produce cutting-edge graphic designs for clients in various sectors.
Marketing Director
Xtreme Water Vacs
11.2015 - 12.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Handled administrative requirements underpinning every sale, including preparing contracts, and processing payments.
- Directed trade show participation, maximizing exposure for company products and services.
Independent Sales Consultant
Xtreme Water Vacs
02.2015 - 11.2015
- Implemented creative problem-solving techniques when faced with challenges or obstacles during the sales process.
- Achieved or exceeded company-defined sales quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Seasonal Worker
Bath and Body Works, Limited Brands
10.2014 - 01.2015
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Education
Certificate - Information Technology
Full Sail University
Winter Park, FL09-2023
Skills
- Problem resolution
- Critical thinking
- Technical support
- Customer service
- Adaptability and flexibility
- Verbal and written communication
- Software installation
- Troubleshooting
- Product knowledge
- Product sales
- Product and service solutions
Certification
- Google IT Support Professional Certificate
- CompTIA Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Graphic Design Specialist
TK Custom Designs
02.2018 - 06.2022
Marketing Director
Xtreme Water Vacs
11.2015 - 12.2017
Independent Sales Consultant
Xtreme Water Vacs
02.2015 - 11.2015
Seasonal Worker
Bath and Body Works, Limited Brands
10.2014 - 01.2015
Certificate - Information Technology
Full Sail University
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