Crystal Thompson
Memphis,TN
Summary
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
21
21
years of professional experience
Work History
Parts Sales Manager/Order Puller/Certified Trainer
AutoZone
07.2017 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Ordered parts for customers, repair shops, and service departments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Supervised and trained staff on product knowledge and customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Processed and reshelved return orders, checking for discrepancies, potential usage and warranty issues.
Materials Handler
Adecco/Nike
07.2014 - 01.2015
- Pick the required products, verifying items using UPC codes
- Used hand-held scanners and physical logs to accurately track item movements.
- Ensure items are scanned into computer system at the end of the picking process
- Walk throughout the Warehouse - Fulfillment Center for the majority of the shift
- Packed items into appropriate containers for shipment.
Guest Service Manager
McDonald’s
01.2009 - 01.2014
- Manage various shifts
- Count and prepare bank deposits
- Complete daily food safety check
- Help properly train crew on proper procedures
- Handle all guest relations
- Perform weekly cash audits
Pre School Teacher
Learning Tree Daycare
01.2007 - 01.2009
- Help prepare children for kindergarten
- Prepare weekly lesson plans
- Provide a safe and healthy learning environment
- Communicate with parents, teachers and the director about issues in the classroom.
Assistant Teacher
Lambs & Ivy
01.2006 - 01.2007
- Assist with the curriculm with the head teacher
- Provide a safe and healthy learning environment
- Communicate with parents, teachers and the director about issues in the classroom.
Cashier/Crew Trainer/Manager Trainee
McDonald’s
01.2004 - 01.2006
- Take orders and receive payment
- Train new crew members
- Close out the system and count down registers.
Assistant Teacher
Millington Child Devlopment Center
01.2003 - 01.2006
- Assist with classwork
- Write daily sheets for each child in my class
- Provide information for the parents, teachers and director.
Education
Bachelors - Business Administration
American Intercontinental University
11.2025
High School Diploma - undefined
T.F. North High School
Calumet City, IL2002
Skills
- Proficient in Microsoft Office
- Performance Improvement
- Motivational Leadership
- Loss Prevention Strategies
- Operations Management
- Critical Thinking
- Ordering Parts
- Inventory Management
- Product Promotion
- Professional Relationships
- Customer Relations
- Staff Training
Timeline
Parts Sales Manager/Order Puller/Certified Trainer
AutoZone
07.2017 - Current
Materials Handler
Adecco/Nike
07.2014 - 01.2015
Guest Service Manager
McDonald’s
01.2009 - 01.2014
Pre School Teacher
Learning Tree Daycare
01.2007 - 01.2009
Assistant Teacher
Lambs & Ivy
01.2006 - 01.2007
Cashier/Crew Trainer/Manager Trainee
McDonald’s
01.2004 - 01.2006
Assistant Teacher
Millington Child Devlopment Center
01.2003 - 01.2006
Bachelors - Business Administration
American Intercontinental University
High School Diploma - undefined
T.F. North High School
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