Summary
Overview
Work History
Education
Skills
References
Timeline
Barista

Crystal Tolly

cashier / barista
Kansas,Oklahoma

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Chicken Farmer

Francisco martin
Kansas , Oklahoma
10.2009 - Current
  • Identified sick birds quickly and isolated them from the rest of the flock immediately.
  • Provided vaccinations against common poultry diseases according to schedule.
  • Conducted regular inspections of birds' feet and legs for signs of parasites or injuries.
  • Repaired damaged fencing around outdoor areas where chickens roam freely.
  • Ordered additional feed, bedding material and other items as needed.
  • Managed daily care of chickens, including feeding, watering and cleaning coops.
  • Monitored health of poultry to detect signs of illness or injury.
  • Performed routine maintenance on chicken equipment such as feeders and waterers.
  • Maintained records for egg production, bird weights, feed consumption and other data points.
  • Assisted in hatching eggs by monitoring temperature, humidity and ventilation levels in the incubator.
  • Inspected poultry houses for cleanliness and safety hazards regularly.
  • Implemented biosecurity protocols to prevent introduction of diseases into the flock.
  • Maintained quality control by inspecting products and correcting deficiencies.
  • Monitored food and water intake for poultry species contained within multiple chicken houses.
  • Culled sick or injured birds from flock to avoid cross-contamination.
  • Coordinated with shippers for transfer of birds to processing plants.
  • Worked with owner to determine ranch needs.
  • Collected and recorded growth, production and environmental data.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.

Retail Sales Associate /Coffee Barista

Xna Northwest Arkansas Regional Airport
Bentonville, ARKANSAS (AR)
03.2017 - 08.2021
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Promoted special offers and discounts to encourage additional purchases.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Inspected purchased items for defects before handing them over to customers.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Education

High School Diploma -

Gentry High School
Gentry, AR
05-2009

Skills

  • Calm Under Pressure
  • Organization and Time Management
  • Quality Assurance
  • Multitasking Abilities
  • Problem Resolution
  • Time Management
  • Task Prioritization
  • Verbal Communication
  • Flexible and Adaptable

References

References available upon request.

Timeline

Retail Sales Associate /Coffee Barista

Xna Northwest Arkansas Regional Airport
03.2017 - 08.2021

Chicken Farmer

Francisco martin
10.2009 - Current

High School Diploma -

Gentry High School

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Crystal Tollycashier / barista