Summary
Overview
Work History
Education
Skills
Awards
Timeline
AdministrativeAssistant

CRYSTAL TOMLIN

Ocoee,Fl

Summary

A highly skilled and dedicated professional with four (4) years experience in managing high end residential communities as a Community Association Manager. Expertise in overseeing day-to-day operations, ensuring exceptional resident satisfaction, and maintaining property values for large-scale 55+ communities. Skilled in vendor management, budget oversight, property maintenance, resident relations, and compliance with legal and regulatory standards.

Other professional positions include Front Desk Clerk, School Registrar as well as a wide variety of Restaurant/Hospitality positions. Skills included in these positions are customer satisfaction, multitasking in a fast-paced environment, professional communication, confidential record keeping and problem solving.

Overview

18
18
years of professional experience

Work History

Community Association Manager

On-Site Licensed Community Association Manager
04.2021 - 04.2025
  • - Manage all aspects of a 666-home, high end 55+ community with a focus on maintaining property value and ensuring resident satisfaction.
  • - Active Notary Public.
  • - Supervision of daily operations of a Not for Profit Association.
  • - Serve as the primary point of contact for homeowners, vendors and visitors. Responsible for addressing concerns and inquiries.
  • - Manage budgets, financial reports, and ensure cost effective operations within the community.
  • - Coordinate with vendors and contractors to maintain the property.
  • - Enforce community policies, rules, and regulations to maintain order and ensure resident satisfaction.
  • - Organize and oversee community events and activities tailored to the needs and interests of residents.
  • - Maintain up-to-date knowledge of laws and regulations affecting housing and ensure compliance.

School Administrative Assistant/School Registrar

School Administrative Assistant/School Registrar
08.2007 - 04.2021
  • - Oversee student enrollment and registration processes, ensuring accurate collection and verification of student information.
  • - Maintain and update academic records, including transcripts, grades, and attendance, ensuring compliance with school policies and regulations.
  • - Generate and process official documents such as transcripts, enrollment verifications, and graduation certifications.
  • - Assist in scheduling courses and managing academic calendars in collaboration with faculty and administration.
  • - Provide support to students, parents, and staff by answering inquiries related to academic records, enrollment, and school policies.
  • - Ensure accurate data entry and integrity of student databases, identifying and correcting discrepancies when necessary.
  • - Coordinate with administrative and academic staff to ensure smooth implementation of school programs and events.
  • - Monitor compliance with legal and regulatory requirements related to student records and privacy.
  • - Assist in the preparation of reports for accreditation, government agencies, and internal audits.

Education

GED -

State of Florida
03-2007

Skills

  • Communications
  • Problem Solving
  • Conflict Resolution
  • Customer Service
  • Board of Directors support
  • Organization and Time Management
  • Knowledge of Florida Statutes relating to Property Management
  • Vendor relationship development
  • Service contract negotiation and compliance
  • Community operations
  • Policy Enforcement
  • Budget and Financial skills including Accounts Receivable and Accounts Payable
  • Conflict Resolution
  • Technology Proficiency (Microsoft Word, Excel, Outlook)
  • Attention to Detail
  • Leadership and Team Management
  • Quick Learning
  • Self Driven

Awards

OCPS Support Person of the Year- 2007 Orlo Vista Elementary, 2014 Dr. Phillips High School

Timeline

Community Association Manager

On-Site Licensed Community Association Manager
04.2021 - 04.2025

School Administrative Assistant/School Registrar

School Administrative Assistant/School Registrar
08.2007 - 04.2021

GED -

State of Florida

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