Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Torres

Watsonville,CA

Summary

Reliable Medical Assistant with extensive knowledge of medical regulations and policies. Multitasks and prioritizes workload with little or no supervision. Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms, assist with office operations and physician support by gathering patient information.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Cardiovascular Associates of Santa Cruz
04.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Administered testing with electrocardiogram
  • Applying Holter monitors and patient education
  • Collaborated effectively with multidisciplinary teams to provide comprehensive cardiovascular care for patients.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Coordinated patient scheduling, check-in, check-out

Technician

Allaman Eye Care Medical Group
08.2021 - 07.2023
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Assisted physicians with minor procedures, laser treatment procedures
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Achieved consistent accuracy in test results through diligent adherence to established protocols during exams such as visual acuity testing or tonometry measurements.
  • Supported overall clinic goals by cross-training in multiple roles, allowing for seamless coverage during staff absences
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.

Nursing Assistant

Driftwood Healthcare And Rehabilitation Center
08.2018 - 05.2020
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Documented patient information and care activities in electronic health record.
  • Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.

Education

Certification - Medical Assistance

Unitek College - Sacramento
Sacramento, CA
06.2021

High School Diploma -

Watsonville High School
Watsonville, CA
06.2017

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • EMR / EHR
  • Medical Terminology
  • Medical Office Procedures
  • Vital Sign Monitoring
  • Patient documentation
  • Immunization Administration
  • Clinical Documentation
  • Basic life support (CPR and AED)
  • Specimens collection and processing
  • Equipment Sterilization
  • Telephone Etiquette

Timeline

Medical Assistant

Cardiovascular Associates of Santa Cruz
04.2024 - Current

Technician

Allaman Eye Care Medical Group
08.2021 - 07.2023

Nursing Assistant

Driftwood Healthcare And Rehabilitation Center
08.2018 - 05.2020

Certification - Medical Assistance

Unitek College - Sacramento

High School Diploma -

Watsonville High School

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Crystal Torres