Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Crystal Torres

Houston,TX

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel arrangements, expense tracking and schedule coordination. Expertly assists executive team using confidentiality, organizational, and time management skills. Excels with last minute surprise tasks and constant changing environment.

Overview

13
13
years of professional experience

Work History

Rideshare Driver

Uber Technologies
04.2024 - Current
  • Strengthened communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.

Assistant Manager

Nevada Restaurant Services
07.2020 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Continually updated knowledge of industry regulations, ensuring all actions taken were in compliance with relevant laws at local, state, or federal levels.
  • Interviewed, hired and trained new employees.
  • Conducted regular performance reviews for employees, identifying areas of improvement and setting achievable goals.



Project Administrator

Pro Energy Solutions
09.2016 - 03.2017
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Responded to requests for information on materials to inquiring parties.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for project success.
  • Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.
  • Increased stakeholder satisfaction by providing comprehensive weekly project updates and forecasts.

Project Coordinator

EthosEnergy
07.2012 - 02.2017
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created job files for each project and maintained current data in each file.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
  • Optimized resource allocation across projects, ensuring optimal use of personnel and materials for on-time project completions.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Education

Bachelor of Arts - Business Administration

Colorado Christian University
Denver, CO
05-2028

Skills

  • Remote work experience
  • Travel arrangements
  • Detail-oriented
  • EA discretion
  • Proficient in Microsoft Office
  • Purchase order
  • Calendar management
  • Meeting planning
  • Expense reporting
  • Task prioritization
  • Deadline oriented
  • Schedule management

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Cooking
  • Gardening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Rideshare Driver

Uber Technologies
04.2024 - Current

Assistant Manager

Nevada Restaurant Services
07.2020 - 02.2024

Project Administrator

Pro Energy Solutions
09.2016 - 03.2017

Project Coordinator

EthosEnergy
07.2012 - 02.2017

Bachelor of Arts - Business Administration

Colorado Christian University

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Crystal Torres