I'm a leader who can take directions. I am fast paced, have good vocational skills, and I put 100% effort into whatever project I am working on. My goal is to make the company that I work for more productive and efficient. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Adaptable Job Title accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Hi, I’m
Crystal Trauterman
Associate
Trenton,Ohio
Summary
Overview
4
years of professional experience
1
Certification
Work History
Dunkin Dounuts
Drive Thru Team
01.2003 - 09.2004
Job overview
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Participated in team meetings and training sessions to stay current on best practices for providing exceptional service in the drive-thru environment.
- Managed high-pressure situations during peak hours, maintaining composure and professionalism in handling challenging exchanges.
- Collaborated with team members to ensure timely food preparation and delivery for drive-thru customers.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Anne lewis rest home
Dietary Aide
01.2002 - 01.2004
Job overview
- I was an assistant manager who ran a Kitchen at a small rest home my responsibilities included: 1
- Created custom diets to meet patients needs 2
- Took inventory and ordered supplies needed 3
- Achieved a Safe Serve Certificate
Days Inn
Housekeeper
06.2000 - 12.2002
Job overview
- I cleaned rooms thoroughly to meet corporate standards, Finishing all my rooms in a timely manner.
- I was responsible for quality control where I required to Inspect rooms completed by other staff members.
- Helped out with other duties Including stocking work carts for the following day.
Ocean State Job Lot
Cashier/ Set up Store for New Business to Open
06.2001 - 10.2002
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Friendlys Ice Cream
Fountain Worker
05.2000 - 06.2001
Job overview
- Supported team members during busy periods by stepping in to assist with various duties as needed.
- Managed cash register transactions accurately, maintaining financial integrity within the establishment.
- Increased sales by upselling additional items and promoting seasonal specials.
- Implemented proper sanitation procedures to ensure compliance with health department regulations.
- Maintained a clean and organized work environment for optimal efficiency and customer appeal.
Education
Massasoit Community CollegeBrockton, MA
Associates Degree In Human Services from Human Services
University Overview
Prerequisite Sociology, English comp1, Basic math 101, Psychology 1
- Dean's List First and second Semester 2006
MassBay Community CollegeGardner, MA
GED from High School Equivalency
10.2011
University Overview
Skills
- Dietary Aide Experience (7 years)
- Food Preparation (7 years)
- Kitchen Experience (7 years)
- Food Service (7 years)
- Food Safety (7 years)
- Cooking (10 years)
- Meal Preparation (7 years)
- Caregiving (7 years)
- Cleaning Experience (2 years)
- Menu Planning (7 years)
- Food Handling (7 years)
- Kitchen Management Experience
- Customer service
- Time management
- Stocking shelves
- Building store inventory from ground up
- Handling money
- Fulfilling customer orders
- Taking customers orders
- Opening a store
- Multi tasking
Certification
Food Handler Certification
Additional Information
Additional Information
I am a full time housewife and Mother of 3 returning back into the workforce. I chose to become a stay home mom and raise my 3 children. I made this decision when I found out I was pregnant with my first child in 2004, and I had complications due to a High risk pregnancy. I was doctor order to be on bed rest and decided it was best to bond with my children and enjoy motherhood.Personal Information
Personal Information
Relocation: AnywhereTimeline
Drive Thru Team
Dunkin Dounuts
01.2003 - 09.2004
Dietary Aide
Anne lewis rest home
01.2002 - 01.2004
Cashier/ Set up Store for New Business to Open
Ocean State Job Lot
06.2001 - 10.2002
Housekeeper
Days Inn
06.2000 - 12.2002
Fountain Worker
Friendlys Ice Cream
05.2000 - 06.2001
Massasoit Community College
Associates Degree In Human Services from Human Services
MassBay Community College
GED from High School Equivalency
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