Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Trinidad

Winchester,VA

Summary

Meticulous professional with a versatile background in various administrative support functions. Follows office workflow to increase performance levels, maintain files, and records and support teams with various administrative tasks. Outstanding knowledge of MS Office and Multiple Warehouse Management Systems. Flexible, dedicated, and reliable team worker with extensive experience in Warehouse and Customer Service environments. Proficient in addressing the diverse needs of customers, employees, and stakeholders. Proven track record in leading and motivating teams to achieve common goals on time and within budget. Demonstrated ability to manage communication with warehouses for shipments, track and resolve shipment issues, optimize warehouse operations, and recommend improvements to meet increasing delivery volumes. Skilled in working effectively with minimal supervision and ensuring operational efficiency through detailed reporting and employee observations.

Overview

5
5
years of professional experience
1
1
Language

Work History

Labor Management System Coordinator

DB Schenker
Inwood, WV
08.2022 - Current
  • Ensure optimal functionality and reliability of the labor management system, addressing technical issues to minimize disruptions
  • Conduct comprehensive training sessions for Supervisors and Managers, keeping them updated on system enhancements and best practices
  • Provide technical support and troubleshooting assistance to team members, resolving system-related issues promptly and efficiently
  • Compile and analyze daily and weekly performance reports for over 60 employees across three warehouses, identifying performance trends and operational gaps
  • Conduct regular employee observations to ensure adherence to established procedures and standards, fostering a culture of compliance and continuous improvement.

Warehouse Production Coordinator

DB Schenker
Inwood, WV
02.2021 - 08.2022
  • Used the Warehouse Management System (WMS), to communicate with warehouses regarding shipments, providing accurate information on planned shipments, delivery dates, and exceptions
  • Engaged in the development of warehouse optimization and location placement, contributing to efficiency improvements
  • Demonstrated the ability to work effectively with minimal supervision, taking initiative to address and resolve issues proactively
  • Tracked shipping and delivery issues, ensuring resolution, successful delivery, and assignment of reason codes to each issue, using the WMS
  • Communicated metrics and issues promptly to the commercial and sales teams, facilitating timely problem- solving and decision-making
  • Collaborated with Managers to address logistics issues, including missed delivery dates, ensuring smooth operations
  • Oversaw pallet inventories for assigned warehouses, ensuring timely completion of shipments and recommending improvements to accommodate increasing delivery volumes.

Forklift Operator

DB Schenker
Inwood, WV
11.2019 - 02.2021
  • Load and unload product for each shipment using a sit-down forklift vehicle, a tablet and scanner
  • Make sure the environment is free before making any move and always follow our safety standards to prevent any accident
  • Contact the supervisor, team lead or production coordinator regarding any shipment inquiries that could not be solved on the tablet
  • Actively train new employees on the floor.

Driver

s License

Forklift Operator Certification

  • Accomplishments
  • Have obtained multiple recognitions from our team managers and supervisors, for being one of the more reliable employees in each position held at DB Schenker, always focused and compromised to accomplish the best results, open to learn new knowledge and share them within our team members, making sure we all succeed as a company
  • Performed the Warehouse Production Coordinator job for a year, without the title, taking advantage of the learning opportunity and becoming one of the more knowledgeable coordinators on site
  • Led and performed multiple training sessions with the other coordinators; helping create the most accurate job processes and ensure we all deliver the best results to our customer.

Education

Licenses and Certifications - Commercial and Advertising Art

UNAPEC
04.2015

High School Diploma -

Colegio San Antonio De Padua
07.2012

Skills

  • Proficient in
  • Microsoft Office
  • Warehouse Management Systems
  • Customer Service
  • Effective Communication
  • Problem-Solving and Decision-Making
  • Performance Reporting and Analysis
  • Team Leadership and Training
  • Staff Supervision
  • Shipment Tracking and Issue Resolution
  • Warehouse Optimization
  • Time Studies
  • Inventory Management
  • Compliance and Standard Procedures
  • Database Management
  • Recordkeeping
  • Data Entry
  • Point of Contact

Timeline

Labor Management System Coordinator

DB Schenker
08.2022 - Current

Warehouse Production Coordinator

DB Schenker
02.2021 - 08.2022

Forklift Operator

DB Schenker
11.2019 - 02.2021

Driver

s License

Forklift Operator Certification

Licenses and Certifications - Commercial and Advertising Art

UNAPEC

High School Diploma -

Colegio San Antonio De Padua

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Crystal Trinidad