Crystal Trujillo
Greenfield,CA
Summary
Dependable professional with experience in emergency dispatch and healthcare. Known for strong multitasking and prioritization skills. Committed to training new team members and enhancing overall team performance.
Overview
9
9
years of professional experience
Work History
Emergency Communications Dispatcher II
County of Monterey
Salinas, CA
01.2023 - Current
- Managed emergency calls, prioritizing dispatch needs for police, fire, and medical services.
- Utilized CAD systems to accurately record and track incident reports in real-time.
- Coordinated communication between first responders and field units to ensure operational efficiency.
- Trained new dispatcher hires on protocols, procedures, and use of communication technologies.
- Responded to high-pressure situations with calmness, ensuring clear communication during emergencies.
Licensed Vocational Nurse
Mee Memorial Hospital
King City, CA
10.2020 - 08.2022
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with healthcare regulations.
- Monitored vital signs and documented patient progress, contributing to effective care plans and interventions.
- Assisted in patient education regarding health management, enhancing understanding of treatment protocols and lifestyle adjustments.
- Collaborated with interdisciplinary teams to coordinate patient care, improving communication and service delivery within the facility.
Specialty Sales Team Lead
Target
Salinas, CA
10.2016 - 09.2020
- Led 12 sales team members to exceed monthly targets through effective coaching and performance management.
- Developed training programs to enhance product knowledge and sales techniques among team members.
- Implemented customer engagement strategies that improved satisfaction ratings and repeat business.
- Analyzed sales data to identify trends and areas for improvement, driving informed decision-making.
Education
Associate of Arts - Liberal Arts
Hartnell College
Salinas, CA05-2018
Skills
- Bilingual
- Stress tolerance
- Multitasking and prioritization
- Memory retention
- Accuracy and precision
- Typing speed
- Teamwork
- Dependable and responsible
- Reliability
Timeline
Emergency Communications Dispatcher II
County of Monterey
01.2023 - Current
Licensed Vocational Nurse
Mee Memorial Hospital
10.2020 - 08.2022
Specialty Sales Team Lead
Target
10.2016 - 09.2020
Associate of Arts - Liberal Arts
Hartnell College