Crystal Tyler
El Cajon,CA
Summary
Accomplished National Account Sales Manager at Lucky Line Products, adept in strategic planning and client relationship building. Increased sales through innovative strategies, leading teams to success. Demonstrated excellence in account management and communication, fostering long-term client retention and satisfaction. Skilled in negotiation and conflict resolution, ensuring profitable contracts and high customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
National Account Sales Manager
Lucky Line Products
11.2016 - Current
- Resolved customer issues with speed and accuracy to maintain satisfaction.
- Trained and mentored new account management and sales personnel.
- Streamlined internal processes, reducing administrative workload while maintaining a focus on quality service delivery.
- Collaborated with marketing team to create targeted promotional campaigns that generated significant leads for the sales department.
- Demonstrated exceptional problem-solving abilities by resolving complex customer issues promptly and professionally, maintaining client trust.
- Negotiated high-value contracts, securing favorable terms for both the company and clients.
- Developed strategies to engage high-value clients and promote new programs.
- Managed a diverse portfolio of national accounts, ensuring consistent revenue growth and profitability.
- Increased national account sales by developing and implementing effective strategies tailored to specific industries.
- Established rapport with potential customers at industry events, expanding brand reach while gathering valuable market insights.
- Developed and strengthened relationships with national customer accounts.
- Built strong relationships with key clients for improved customer satisfaction and long-term retention.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Extensive travel across the country coordinating and attending major trade shows
Residential Real Estate Agent
Sprague Realty
03.2014 - 11.2016
- Guided clients from beginning to end of home buying process in choosing right property.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Informed home buyer of sales, construction and warranty processes.
- Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
- Collaborated with fellow agents to share listings and resources, expanding available pool of properties for clients.
- Scheduled and hosted open houses that showcased properties effectively, generating increased buyer interest levels.
- Efficiently managed multiple simultaneous transactions while maintaining attention to detail and high-quality client support throughout each deal''s completion stage.
- Maintained up-to-date knowledge of local market trends and industry regulations to better serve clientele base.
- Assisted sellers in preparing properties for sale by offering expert staging advice and coordinating necessary repairs or improvements.
- Facilitated seamless closings by working closely with title companies, lenders, appraisers, inspectors during escrow period.
- Negotiated favorable contract terms for clients, resulting in successful real estate transactions.
- Generated leads and qualified prospects, facilitating smooth property transactions.
Sales Account Manager
MGP Caliper Covers
06.2010 - 11.2016
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Trained peers and management team on internal system supports and implementation plans.
- Created comprehensive sales reports that informed executive decisionmaking.
Education
Associate of Arts - Psychology
Southwestern College
Chula Vista, CA2010
Bachelor of Science - Organizational Behavior
National University
La Jolla, CA2013
Certificate - Real Estate Principles
Anthony's School of Real Estate
Kearny Mesa2003
Skills
Client Relationship Building
Strategic Planning
Teamwork and Collaboration
Reliability
Excellent Communication
Customer Satisfaction
Organizational Skills
Team Leadership
Relationship Building
Conflict Resolution
Sales Training
Account Management
Certification
Real Estate Lic# 01373266
Languages
Spanish
Native or Bilingual
Timeline
National Account Sales Manager
Lucky Line Products
11.2016 - Current
Residential Real Estate Agent
Sprague Realty
03.2014 - 11.2016
Sales Account Manager
MGP Caliper Covers
06.2010 - 11.2016
Real Estate Lic# 01373266
Associate of Arts - Psychology
Southwestern College
Bachelor of Science - Organizational Behavior
National University
Certificate - Real Estate Principles
Anthony's School of Real Estate
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