Crystal Ulmer
San Antonio,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RN Case Manager
Monogram Health
San Antonio, TX
11.2024 - Current
- Coordinated patient care plans to ensure comprehensive service delivery and adherence to treatment protocols.
- Facilitated interdisciplinary team meetings to enhance collaboration and communication among healthcare providers.
- Monitored patient progress and adjusted care strategies based on clinical assessments and feedback.
- Developed educational resources for patients to promote self-management and improve health outcomes.
Corrections/Travel Nurse
Maxim Healthcare Staffing
Boise, Idaho
02.2024 - 09.2024
- Provided nursing care in 12 bed prison infirmary while assisting long term care staff and medical response.
- Conducted comprehensive assessments of patients' health status, identifying needs for intervention.
- Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.
- Administered medications and treatments according to established protocols and physician orders.
Home Health Nurse
Home Nursing and Therapy Services
San Antonio, Texas
09.2023 - 08.2024
- Performed Oasis assessments, skilled nursing procedures such as PICC line care, IV therapy administration, wound care and tracheostomy care according to physician orders.
- Developed individualized care plans in collaboration with multidisciplinary teams to address patient needs effectively.
Nurse Case Manager
St. Luke Baptist Hospital
San Antonio, Texas
08.2023 - 02.2024
- Monitored patient progress and adjusted care plans based on evolving health needs and outcomes.
- Expedited patient discharge processes by collaborating with physicians, nurses, ancillary staff, patients and families to ensure seamless transitions of care.
- Educated patients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Developed community partnerships to enhance referral networks and access to services for clients.
Medical Surgical Nurse
Wellstar Kennestone
Marietta, Georgia
05.2022 - 08.2022
- Monitored vital signs and responded promptly to any changes, preventing potential adverse events or complications.
- Administered medications and performed clinical interventions safely according to physician orders, closely monitoring for adverse reactions or complications.
Travel Nurse
Maxim Healthcare Staffing
Washington D.C.
01.2022 - 04.2022
- Provided emergency Covid-19 response in Washington DC.
- Supported care objectives by administering Covid-19 vaccinations, testing and providing community education to mitigate population effects.
Nurse Case Manager
Anthem
Atlanta, Georgia
07.2019 - 02.2022
- Conducted thorough assessments to identify patient needs, gaps in care, facilitating tailored interventions and support services.
- Managed caseloads efficiently, prioritizing high-risk cases while ensuring all patients received appropriate attention and support.
Nurse Case Manager
Kindred at Home
Atlanta, Georgia
02.2019 - 07.2019
- Performed assessment, observation, disease management, medication assessment/monitoring, education and home health nursing interventions..
Neurology Medical Surgical Registered Nurse
Grady Memorial Hospital
Atlanta, Georgia
08.2017 - 02.2019
- Provided comprehensive patient care, assessment, vital sign monitoring and neurological assessments for patients with neurological trauma or impairment according to NIHSS.
Registered Nurse
Cincinnati Children's Hospital Medical Center
Cincinnati, Ohio
11.2015 - 02.2019
- Performed physical and behavioral health assessments and utilized de-escalation techniques while ensuring milieu safety.
Registered Nurse/Independent Provider
Ohio Department of Medicaid
Cincinnati, Ohio
02.2016 - 10.2017
- Administered medications and treatments according to physician orders and established protocols.
- Developed personalized care plans by assessing patient needs and collaborating with family members.
Education
Master of Science - Nursing
Mount St. Joseph University
Cincinnati, Ohio08-2015
Bachelor of Liberal Art - undefined
Xavier University
Cincinnati, Ohio01-2006
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Diet and nutrition
- Treatment recommendations
- Strong clinical judgment
- High level of autonomy
- Patient counseling
- Case management
Certification
- Registered Nurse in the State of Texas/Compact License, 1141754 January 2024-June 2026
- Basic Life Support (BLS) Certification June 2025-June 2027
Timeline
RN Case Manager
Monogram Health
11.2024 - Current
Corrections/Travel Nurse
Maxim Healthcare Staffing
02.2024 - 09.2024
Home Health Nurse
Home Nursing and Therapy Services
09.2023 - 08.2024
Nurse Case Manager
St. Luke Baptist Hospital
08.2023 - 02.2024
Medical Surgical Nurse
Wellstar Kennestone
05.2022 - 08.2022
Travel Nurse
Maxim Healthcare Staffing
01.2022 - 04.2022
Nurse Case Manager
Anthem
07.2019 - 02.2022
Nurse Case Manager
Kindred at Home
02.2019 - 07.2019
Neurology Medical Surgical Registered Nurse
Grady Memorial Hospital
08.2017 - 02.2019
Registered Nurse/Independent Provider
Ohio Department of Medicaid
02.2016 - 10.2017
Registered Nurse
Cincinnati Children's Hospital Medical Center
11.2015 - 02.2019
Bachelor of Liberal Art - undefined
Xavier University
Master of Science - Nursing
Mount St. Joseph University