Crystal Valdivia
Douglas,AZ
Summary
Self-motivated professional whose priority is to provide excellent customer service. Known for strong work ethic and adaptability. Eager to contribute to sales growth while delivering excellent service and building lasting customer relationships.
Excellent communication, customer service and multitasking skills with observant nature and strong safety focus.
Overview
11
11
years of professional experience
2010
2010
years of post-secondary education
Work History
Warehouse Worker
Amazon
Sierra Vista, Arizona
11.2025 - Current
- Operated forklifts to transport goods within the warehouse efficiently.
- Packed and labeled items accurately for shipment to customers.
- Conducted inventory checks to maintain accurate stock levels regularly.
- Maintained a clean and organized workspace in compliance with safety standards.
- Collaborated with team members to optimize workflow and productivity.
- Monitored equipment for proper functioning and reported maintenance needs promptly.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to vendor.
Driver
Spark Driver
Douglas
05.2024 - 11.2025
- Customer services
- Followed traffic laws and safety regulations during all driving tasks.
- Communicated with customers to ensure accurate delivery information.
- Used navigation tools to optimize delivery routes effectively.
- Delivered goods and services to customers on time and in excellent condition.
- Delivered packages and groceries safely and efficiently to various locations.
Cashier
Good 2 Go
Douglas
08.2023 - 05.2024
- Processed customer transactions efficiently at a busy retail location.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Operated point-of-sale systems to ensure accurate cash handling and payment processing.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled returns and exchanges according to company policies and procedures.
- Monitored inventory levels at the register to support replenishment efforts.
- Greeted customers warmly, fostering a welcoming atmosphere in the store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Electronics Sales Associate
Walmart
Douglas, AZ
04.2020 - 08.2023
- Assisted customers in selecting electronic products based on needs and preferences.
- Demonstrated product features and usage to enhance customer understanding.
- Managed inventory by restocking shelves and organizing displays effectively.
- Collaborated with team members to maintain a welcoming store environment.
- Participated in training sessions to improve product knowledge and sales techniques.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Resolved customer complaints regarding products or services in a timely manner.
- Stocked shelves with products to ensure availability for customers.
- Organized inventory to maintain cleanliness and easy access in the stockroom.
- Assisted in receiving shipments and verifying product quantities upon arrival.
- Monitored product expiration dates and rotated stock to minimize waste.
Secretary to the General Manager
Transport Direct
Douglas, AZ
01.2015 - 01.2020
- Managed daily schedules for the General Manager and senior leadership team.
- Coordinated communication between departments to streamline operations and information flow.
- Maintained organized filing system for confidential documents and important correspondence.
- Arranged travel logistics and itineraries for executive meetings and business trips.
- Assisted in preparing reports and presentations for management review and decision-making.
- Supported event planning for corporate functions, ensuring smooth execution of logistics.
Education
C.B.T.I.S #81
Agua Prieta , SonoraSkills
- reliable
- Active listening
- Relationship building
- Adaptability
- Detail oriented
- Strong communication
- Route optimization
- Vehicle inspection
- Customer service
- Delivery tracking
- Problem solving
Timeline
Warehouse Worker
Amazon
11.2025 - Current
Driver
Spark Driver
05.2024 - 11.2025
Cashier
Good 2 Go
08.2023 - 05.2024
Electronics Sales Associate
Walmart
04.2020 - 08.2023
Secretary to the General Manager
Transport Direct
01.2015 - 01.2020
C.B.T.I.S #81