Crystal Vanaman
Lonoke,AR
Overview
6
6
years of professional experience
Work History
Secretary
NSBNAI
03.2014 - 12.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Processed premium payments.
- Made Bank Deposits.
- Entered new policy information.
Document Examiner
Arkansas Crime Information Center
09.2009 - 03.2014
- Answered switchboard.
- Entered dispositions onto criminal history.
- Constant contact with circuit judges and law enforcement officials.
- Assisted the public with going over their criminal history.
- Spoke at law enforcement and court clerk conferences.
- Entered monthly reports from the Department of Corrections.
Education
GED -
Rich Mountain Community College
Mena, ARSkills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Schedule Management
- Complex Problem-Solving
- Multi-Line Phone Systems
- Supply Restocking
- File systems management
- Spreadsheet Management
- Mail distribution
- Presentation Creation
- HIPAA guideline compliance
- Payment posting
- Inter-office communications
Timeline
Secretary
NSBNAI
03.2014 - 12.2015
Document Examiner
Arkansas Crime Information Center
09.2009 - 03.2014
GED -
Rich Mountain Community College
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