Hi, I’m
Crystal Vaughn
Marana,AZ
Summary
Diligent & detail-oriented Administrative Assistant with over 20 years of experience in a variety of work environments, seeking to leverage excellent organization and communication skills in a challenging new role.
Overview
8
years of professional experience
Work History
Bowlins Travel Centers, Inc.Picacho Peak, AZ
CSR
08/22/23 - 03.2024
Job overview
- Greeted every customer as they entered the store
- Processed sales transactions accurately using cash register and POS systems
- Answered customer inquiries about products, pricing & store layout
- Stocked shelves and ensured merchandise displays were organized.
Tucson Window & DoorTucson, AZ
Payroll/Administrative Office Assistant
09/04/21 - 08.2023
Job overview
- Assisted with weekly payroll processes, collected timesheets, calculated hours and processed payment transactions
- Calculated commissionable sales and prepared reports for sales manager and sales staff
- Developed spreadsheets using Microsoft Excel to track data and generate reports.
- Performed first and second level order checks with a high level of accuracy and attention to detail & addressed any discrepancies
- Answered phones and provided general office support and assisted other departments as needed.
SupercutsTucson, AZ
Hairstylist
10.2020 - 07.2021
Job overview
- Evaluated client hair type, condition and desired outcome to determine ideal services
- Recommended products to customer to meet current needs or resolve specific concerns
- Answered phones and scheduled appointments
- Processed clients payment at completion of services
- Sanitized workstations and salon equipment to reduce risk of infection
Underhill Financial AdvisorsTucson, AZ
Administrative Assistant
12.2013 - 12.2018
Job overview
- Responded to telephone inquiries from clients, vendors and the public
- Designed electronic file systems and maintained electronic and paper files
- Supported office operations, managed client correspondence, and handled internal communications
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with financial rules and regulations
- Ensured accuracy of information when processing incoming and outgoing checks and wire transfers
- Processed all new account and account transfer paperwork expediently and accurately
- Routed agreements, contract and invoices through the signature process
Education
Empire Beauty SchoolTucson, AZ
Cosmetology License from Cosmetology Education
12-2012
Francis Tuttle Technology Center - RockwellOklahoma City, OK
Accounting Certificate from Fundamentals of Accounting
08-2005
Skills
- Quickbooks
- CRM Software
- Customer Service
- Microsoft Office Suite
- Problem-solving abilities
- Sensitive Material Handling
- 10 Key Proficiency
- Data Entry
- Multi-Task Management
- Meticulous attention to detail
- Process Optimization
Timeline
Hairstylist
Supercuts
10.2020 - 07.2021
Administrative Assistant
Underhill Financial Advisors
12.2013 - 12.2018
CSR
Bowlins Travel Centers, Inc.
08/22/23 - 03.2024
Payroll/Administrative Office Assistant
Tucson Window & Door
09/04/21 - 08.2023
Empire Beauty School
Cosmetology License from Cosmetology Education
Francis Tuttle Technology Center - Rockwell
Accounting Certificate from Fundamentals of Accounting
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