Hi, I’m
Crystal Vaughn
Tucson,AZ
Summary
Experienced Administrative Assistant with 17 years of expertise in streamlining office workflows and implementing efficient administrative processes. Proficient in utilizing Microsoft Office Suite, QuickBooks, and various CRM platforms to enhance productivity and reduce errors. Demonstrates creative thinking and problem-solving skills to drive operational excellence and contribute to organizational success. Committed to achieving company goals and delivering exceptional service.
Overview
11
years of professional experience
Work History
Eclipse Mining TechnologiesTucson, AZ
Administrative Assistant
09.2024 - 11.2024
Job overview
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Processed invoices for payment using accounting software applications.
- Maintained inventory of office supplies and placed orders when necessary.
- Conducted daily inspections throughout the building to identify maintenance and repair needs.
Bowlins Travel Center, IncPicacho, AZ
CSR
08.2023 - 03.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card, and check transactions to complete customer purchases.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Tucson Window and DoorTucson, AZ
Payroll/Admin Asst
09.2021 - 08.2023
Job overview
- Calculated wages based on hours worked, overtime, bonus, piece rate, commissions and other factors and processed payment transactions in Quickbooks.
- Ensured compliance with all state and federal regulations regarding payroll processing
- Created spreadsheets in Microsoft Excel to streamline the payroll process greatly reducing processing times and increasing accuracy.
- Performed first and second level order checks with a high level of accuracy and attention to detail and addressed any discrepancies directly resulting in a significant reduction in order correction costs.
- Performed general office support duties and assisted in other departments as needed to ensure smooth office operations.
SupercutsTucson, AZ
Hairstylist
10.2020 - 07.2021
Job overview
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Recommended products to customer to meet current needs or resolve specific concerns
- Answered phones and scheduled appointments
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed client payments at the completion of services.
- Sanitized work station and salon equipment to reduce risk of infection.
Caregiver for Elderly Family MemberTucson, AZ
Elderly Caregiver
01.2019 - 09.2020
Job overview
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Managed medication administration ensuring proper dosages and adherence to prescribed schedules.
- Provided transportation to events and activities, medical appointments, and shopping trips.
Underhill Financial AdvisorsTucson, AZ
Administrative Assistant
12.2013 - 12.2018
Job overview
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Prepared and processed all new account and account transfer paperwork accurately and expediently to promote client satisfaction.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Empire Beauty SchoolTucson, AZ
Cosmetology License from Cosmetology
12.2012
Francis Tuttle Technology CenterOklahoma City
Accounting Certificate from Accounting
08.2006
Skills
- Microsoft Office Suite
- QuickBooks
- CRM Software
- Customer Service
- Interpersonal skills
- Problem-solving
- Creative thinking
- Scheduling and calendar management
- Meticulous attention to detail
- Administrative support
Timeline
Administrative Assistant
Eclipse Mining Technologies
09.2024 - 11.2024
CSR
Bowlins Travel Center, Inc
08.2023 - 03.2024
Payroll/Admin Asst
Tucson Window and Door
09.2021 - 08.2023
Hairstylist
Supercuts
10.2020 - 07.2021
Elderly Caregiver
Caregiver for Elderly Family Member
01.2019 - 09.2020
Administrative Assistant
Underhill Financial Advisors
12.2013 - 12.2018
Empire Beauty School
Cosmetology License from Cosmetology
Francis Tuttle Technology Center
Accounting Certificate from Accounting
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