Crystal Vidal
Property Manager
Cordova,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring safe and comfortable environment for residents.
Overview
16
16
years of professional experience
Work History
Property Manager
Wogan Group
07.2021 - Current
- Manage 159 units in a high rise building
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state and federal regulations.
Assistant Property Manager
Makowsky Ringel Greenberg LLC
10.2016 - 07.2021
- Managed 214 units onsite
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Escalated major issues to property manager for immediate remediation.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Processed security deposit refunds.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Assistant Property Manager
RADCO Residential
09.2013 - 09.2016
- Managed 700 units onsite
- Posted policies and rules in common areas for tenant review.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Leasing Consultant
CF Lane
05.2013 - 09.2013
- Managed 284 units
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Leasing Manager
Whitney Management
01.2012 - 05.2013
- Managed 350 units
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
Laboratory Technician
Metropolitan Hospital
03.2008 - 01.2009
- Performed routine lab and department maintenance to keep area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
High School Diploma -
Clara Barton High School
Brooklyn, NYDiploma And Associate Degree in Medical Assistant - Medical Assistant
Mandl The College of Allied Health
New York, NYSkills
- Onesite software
- Yardi software
- Appfolio software
- MS outlook
- Bilingual ( fluent in spanish)
- Trained new hires
- Customer Service
Timeline
Property Manager
Wogan Group
07.2021 - Current
Assistant Property Manager
Makowsky Ringel Greenberg LLC
10.2016 - 07.2021
Assistant Property Manager
RADCO Residential
09.2013 - 09.2016
Leasing Consultant
CF Lane
05.2013 - 09.2013
Leasing Manager
Whitney Management
01.2012 - 05.2013
Laboratory Technician
Metropolitan Hospital
03.2008 - 01.2009
High School Diploma -
Clara Barton High School
Diploma And Associate Degree in Medical Assistant - Medical Assistant
Mandl The College of Allied Health
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