Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Villalpando

Killeen,TX

Summary

Recent graduate with experience in the field of social work and administrative work. Eager to gain more experience and build more skills. Seeking opportunities to utilize interpersonal skills, work with diverse clients, provide effective service, and demonstrate ethical and professional behavior.

Overview

4
4
years of professional experience

Work History

Personal Care Attendant

Caring Home Health Agency
04.2019 - 06.2023


  • Provided assistance in daily living activities by dressing, and grooming to the client.
  • Provided housekeeping.
  • Prepared daily meals for client.
  • Reported unusual or urgent circumstances in clients' condition to agency.

Social Work Intern

Baylor Scott & White Hospice
08.2022 - 05.2023
  • Conducted around 4 home visits per day to assess clients' needs.
  • Provided emotional support to clients and their families.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients with important forms such as Medical Power Of Attorney and Out Of Hospital Do Not Recisutate.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Made bereavement calls.
  • Helped with administrative work in agency by helping with completing facility folders. Ex: Inpatient, Outpatient, Nursing Home, and Bereavement folders.
  • Printed out patient charts for facility binders from EPIC. Ex: Demographics, Medication list, Care Plans, Certification of Illness.

Secretary

Del Toro's Sons & Daughter Lawn-care & Landscaping
12.2018 - 01.2023
  • Answered customer phone calls and around 10-20 text messages per day.
  • Scheduled appointments and created daily work schedules.
  • Maintained daily invoices and documents.
  • Responded to emails in timely manner.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate last minute requests throughout the 5 years.

Education

Bachelor of Arts - Social Work

Texas A&M University - Central Texas
Killeen, TX
05.2023

Associate of Arts - General Studies

Central Texas College
Killeen, TX
12.2020

High School Diploma -

Robert M Shoemaker High School
Killeen, TX
05.2018

Skills

  • Bilingual in English and Spanish
  • Case Management: Maintained case loads at Baylor Scott and White-Hospice
  • Active Listening: Listen carefully to clients and disciplines to effectively work with them
  • Verbal and Written Communication with clients and co-workers
  • Time management: Complete work duties in timely manner
  • Teamwork : Collaborate with disciplines to provide best service possible to clients
  • Proficient with EPIC and Microsoft applications like Word, and PowerPoint
  • Proficient with EPIC and Microsoft applications like Word, and PowerPoint
  • Proficient with EPIC and Microsoft applications like Word, and PowerPoint

Timeline

Social Work Intern

Baylor Scott & White Hospice
08.2022 - 05.2023

Personal Care Attendant

Caring Home Health Agency
04.2019 - 06.2023

Secretary

Del Toro's Sons & Daughter Lawn-care & Landscaping
12.2018 - 01.2023

Bachelor of Arts - Social Work

Texas A&M University - Central Texas

Associate of Arts - General Studies

Central Texas College

High School Diploma -

Robert M Shoemaker High School

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Crystal Villalpando