Crystal Villareal
Kirkland,WA
Summary
Proven Certified Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Tristate Community Healthcare Center. Expert in EMR/EHR, phlebotomy, and maintaining HIPAA compliance, coupled with exceptional patient management skills. Increased clinic efficiency through meticulous documentation and inventory management, ensuring optimal patient outcomes and satisfaction.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Tristate Community Healthcare Center
04.2022 - 08.2024
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, and temperature.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
COVID-19 Tester
Medasource
09.2021 - 04.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Contributed to public health research by collecting demographic data from patients during the testing process, aiding in identifying trends and potential outbreaks.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Assisted in streamlining registration processes at testing sites by implementing digital tools, reducing administrative burdens and expediting patient flow.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Oversaw in-person and curbside patient registration and processing.
- Set up, maintained and verified sterility of lab equipment and tools.
Certified Medical Assistant
Las Vegas Skin and Cancer Clinics
10.2020 - 09.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- MOHS Surgery Experience
- Injections (IM, ID and SubQ)
- Phlebotomy (Venipuncture, Butterfly, Capillary)
- EKG/ ECG
- Ear Lavage
- Spirometry
- Medical Billing and Insurance Elibility
- Prior Authorizations
- CPR/ BLS Certified
- HIPAA & OSHA Regulation Certified
Marketing Coordinator
Grant Writing USA
02.2017 - 08.2019
- Research prospects (state and local government; non-profit organizations.)
- Developed relationships with key contacts in the prospect markets; work with those contacts while they assist in marketing events.
- High Volume of key contact telephone cold calls
- Sent emails and fax when appropriate
Education
Certified Medical Assistance - Medical Assisting
Northwest Career College
Las Vegas, NV08.2020
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Phlebotomy
- Sterilization techniques
- Data Entry
- CPR
- First Aid
- Procedure Assistance
- Appointment Setting
- Patient Care Coordination
- Insurance Verification
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Payment Collection
- Medical Records Management
- Medical billing and coding
- Medical Billing
- Customer Service
- Clinical Documentation
- EMR / EHR
- Lab Equipment Operation
- Patient Management
- Knowledge of EKG rhythm interpretation
- Operating EKG Equipment
Timeline
Certified Medical Assistant
Tristate Community Healthcare Center
04.2022 - 08.2024
COVID-19 Tester
Medasource
09.2021 - 04.2022
Certified Medical Assistant
Las Vegas Skin and Cancer Clinics
10.2020 - 09.2021
Marketing Coordinator
Grant Writing USA
02.2017 - 08.2019
Certified Medical Assistance - Medical Assisting
Northwest Career College
Similar Profiles
Jocelyn HernandezJocelyn Hernandez
Referral Coordinator at Tristate Community HealthcareReferral Coordinator at Tristate Community Healthcare
Amanda SoudersAmanda Souders
Patient Service Specialist at TriState Community HealthcarePatient Service Specialist at TriState Community Healthcare
RAMON ALEXANDER GABRIELLE MALAYARAMON ALEXANDER GABRIELLE MALAYA
Outreach Coordinator at Tristate Healthcare ServicesOutreach Coordinator at Tristate Healthcare Services