Crystal Vincze

Working with a wide range of customers, Ability to quickly build rapport with people and understand their needs is essential. Ability to make 400-600 outbound calls daily with Sales and Customer Service skills to negotiate and pre screen clients to refinance their mortgages. Excellent communication and listening skills. Exceeded weekly goals to filter data to live transfer to appropriate financial institution.

• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Fast paced environment making and packaging burritos for all Circkle K Stores Nationwide and Public School's.

• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

• Promoted excellence in food quality and presentation for kitchen staff.
• Collaborated with Crossroads to create menu rotation meeting legal requirements and company policies for nutrition and variety.
• Offered tasty options for people following vegetarian, gluten-free and allergy-sensitive diets.
• Provided healthy meals to individuals who were in Recovery from addiction.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Responsible for checking in and out day camp reservations for customers pets and keeping accurate count daily.
• Balanced register daily,
• Processed point of sale transactions via cash, credit card, etc.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Exceed monthly quota goals.
• Retail sales for Sewing Machines and Vacuums.
• Instructed sewing/quilting classes and operational classes for customers on how to use their machines.

• Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
• Supervised a team of 10 collectors monitoring phone calls and letters.
• Contacted customers to discuss late payments and options for remitting amounts due.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Met and exceed all monthly goals.