Summary
Work History
Skills
Work Availability
Timeline
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Crystal Wade

Crystal Wade

Director Accounts Payable
Lithonia,GA

Summary

Experienced Accounts Payable Director with over 25 years of experience managing daily accounts payable operations. Expertise in overseeing invoicing, vendor relations, payment processing and employee relations. Successful in reconfiguring workflow and staff responsibilities to improve efficiency. Dedicated and experience in the accounts payable field. Successful creating and managing new accounts payable departments from ground up. Dynamic leader with talent and knowledge in large corporate vendor account management.

Work History

Accounts Payable Director

Oldcastle Infrastructure
01.2022 - Current
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Developed reports for senior management to outline expenditures, vendor spend and forecasting.
  • Coordinated accounts payable functions and improved workflow for 27 staff members.
  • Maintained and distributed departmental balanced score card information to highlight staff productivity.
  • Maintained and distributed departmental balanced score card information to highlight staff productivity, invoice processing workflow and cost allocations.


Sr. Accounts Payable Manager

Aramark Uniform Services & Canadian Linen, Shared Service Center
09.2012 - 01.2022
  • · Led and managed 35 associates in two geographical locations; 22 resided in Mexico, the remaining 13 living in the US. Managed the entire Accounts Payable full-cycle process
  • · Assisted in integrating three significant acquisitions in the US and Canada, resulting in the successful transition to the Oracle R12 system and Aramark processes.
  • Coach, lead and develop a team of accounting resources in Mexico to drive performance and reduce department costs.
  • Current cost per invoice $1.65
  • Provide leadership and direction to ensure timely and accurate payments—developed department metrics for Sr. Management
  • Led the transition of the A/P process to our newly acquired company AmeriPride and Canadian Linen Responsible for ensuring the accuracy of the Canadian tax GST, HST, and PST taxes are all properly captured with each payment.
  • Managed the transitioning of all Accounts Payable functions from 240 USA locations and six distribution centers to the Shared Service Center
  • Centralizations of the A/P functions to effectively decreased the Accounting Field Staff by 68%
  • Implemented accounts payable workflow system to reduce manual entry, improved exception handling, visibility to invoices in-process, and added more robust process controls.
  • Manage the month-end close process, along with direct management of the utility payment process for all 170 locations, as well as the monthly utility accruals for each site.
  • Managed the invoice resolution and Iprocurement match hold research report. Worked directly with internal nd external customers to provide a timely resolution to issues.
  • Enhanced profitability by leveraging vendor relationships to negotiate favorable terms and annual settlements.
  • Developed with IT, a Consolidated A/P System used to manage the workflow of all invoices. Establish an OCR process for the top 25 Suppliers
  • Project Manager during the implementation of Procure 2 Pay process with the Procurement Team.
  • Implemented I-Expense, an Oracle Web-based Travel and Expense system, to replace and obsolete paper (Excel).
  • Managed the EDI A/P Project; currently, over 70% of the A/P invoice transactions are through EDI.
  • Managed Vendor Maintenance Team and 1099/1042 annual process, along with quarterly escheatment research
  • Responsible for working with internal and external auditors to ensure that all SOX controls were in place.
  • Review Supplier Set-Up forms for new vendors or changes to verify completeness and accuracy, manually approved all ACH changes. Verify all new Supplier tax identification numbers with IRS using Real-search

Accounts Payable Manager

Oil and Gas
06.2010 - 09.2012
  • Responsible for managing a full cycle Accounts Payable Department of 5 direct reports, along with 23 indirect, remote Administrative A/P Associates, in a high volume fast-paced department
  • Developed metrics and scorecards to streamline processes and negotiate payment terms with high-volume vendors
  • Improved internal as well as external customer focus by establishing AP Website, Hotline, and AP Express E-mails
  • Used People Soft ERP and Concur Travel and Expense Manager – Managed the implementation of T&E payments and related accounting
  • Additionally, I administered, managed, and reconciled the PCard process for the entire company
  • Oversee SOX narratives and testing
  • Develop and administer schedules and performance metrics, and requirements

Sr. Manager of Disbursements /Shared Service Center

Staples Inc
06.2008 - 04.2010
  • Managed Accounts Payable, Freight, and Payroll along with Shared Service Center Mailroom
  • A combined staff of 91 indirect reports and seven direct reports in a high volume fast paced Shared Service environment
  • High volume transactions per month
  • Trade transaction per month – 965,000
  • Expense transaction per month – 287,000
  • Expense reports – 17,500
  • Implemented Concur Travel Expense system
  • Continuous development of monthly productivity reports- consisting of hourly transactions per hour in all areas of payables
  • I created and managed comprehensive reports to summarize forecasts compared to actual expenditures
  • Ensure Service Level Agreements are met for all A/P functions
  • Responsible for the A/P operations of 8 systems, interfacing systematically into Oracle 11i
  • Responsible for the hiring, training, motivation, and development of all staff levels

Manager of Accounts Payable Support Center

Racetrac
03.2007 - 05.2008
  • I managed a staff of 30 Accounts Payable Associates and five team leaders in a centralized environment
  • Redistributed responsibilities to improve workflow by focusing on individual strengths
  • Ensured a smooth A/P operation using three different accounting systems, JD Edwards, PDI Fuel system, and Gaits Freight Payables
  • I have worked with other departments to improve procedures related to Payables
  • Managed EDI processing of invoices for all merchandise and fuel vendors

Director of Accounts Payable

Ashland APAC, Construction
08.2004 - 01.2007
  • Managed and created a Shared Service Environment of 52 employees
  • Lead the entire Accounts Payable Department on JD Edwards
  • I researched and handled all unclaimed checks for Payables
  • Implemented scanning and Imaging system on the front line, created a workflow approval process on IXOS Developed desktop procedures for the entire Accounts Payable Department and the field support
  • Designed weekly processing metrics for the imaging and scanning department to ensure all work was being processed accurately and timely
  • I redesigned the department to meet the high level of expectations demanded by the Division Controllers
  • Developed the Accounts Payable and Accounts Receivable Customer Service Hotline for external vendors/customers and internal customers
  • Fine-tuned Apropos customer service software to answer and create call tickets to ensure that all calls were responded to within 24 hours.

Director of Accounts Payable

Alcatel
03.2001 - 08.2004
  • Directed the entire A/P department, which consisted of one supervisor and a staff of 27 accounts payable clerks
  • Set up a team and processes to decrease the PO Match Hold Report from 184 million to 9 million within six months
  • I developed and managed the Accounts Receivable offset between customers and vendors process
  • Works directly with vendors to participate in the web supplier portal, in which vendors can view their payment status online
  • Implementation of I Expenses Web Expense reports on Oracle 11
  • As a result, I reduced the processing time by 75%
  • I created an Accounts Payable Web Page for the entire company to access A/P forms.

Director of Accounts Payable

Accor Economy Lodging, Red Roof Inn
02.1999 - 03.2001
  • Directed and managed the entire A/P department, including the direct report of one Manager and three Supervisors, including a staff of 35 accounts payable clerks in a centralized environment
  • Worked directly with key Executives throughout the company to streamlined and automated the A/P process, which allowed the department to reach its goal of an average of 48-hour turnaround on all processing and less than 1-% error ratio.

Retail Manufacturing

Crosstex Energy
09.2012 - 1 1
  • Led and managed 35 associates in two geographical locations; 22 resided in Mexico, the remaining 13 living in the US
  • Managed the entire Accounts Payable full-cycle process
  • Assisted in integrating three significant acquisitions in the US and Canada, resulting in the successful transition to the Oracle R12 system and Aramark processes
  • Coach, lead and develop a team of accounting resources in Mexico to drive performance and reduce department costs
  • Current cost per invoice $1.65
  • Provide leadership and direction to ensure timely and accurate payments—developed department metrics for Sr
  • Management
  • Led the transition of the A/P process to our newly acquired company AmeriPride and Canadian Linen Responsible for ensuring the accuracy of the Canadian tax GST, HST, and PST taxes are all properly captured with each payment
  • Managed the transitioning of all Accounts Payable functions from 240 USA locations and six distribution centers to the Shared Service Center
  • Centralizations of the A/P functions to effectively decreased the Accounting Field Staff by 68%
  • Implemented accounts payable workflow system to reduce manual entry, improved exception handling, visibility to invoices in-process, and added more robust process controls
  • Manage the month-end close process, along with direct management of the utility payment process for all 170 locations, as well as the monthly utility accruals for each site
  • Managed the invoice resolution and Iprocurement match hold research report
  • Worked directly with internal nd external customers to provide a timely resolution to issues
  • Enhanced profitability by leveraging vendor relationships to negotiate favorable terms and annual settlements
  • Developed with IT, a Consolidated A/P System used to manage the workflow of all invoices
  • Establish an OCR process for the top 25 Suppliers
  • Project Manager during the implementation of Procure 2 Pay process with the Procurement Team
  • Implemented I-Expense, an Oracle Web-based Travel and Expense system, to replace and obsolete paper (Excel)
  • Managed, audit, and reconciled the company JP Morgan company P'Card
  • Managed the EDI A/P Project; currently, over 70% of the A/P invoice transactions are through EDI
  • Managed Vendor Maintenance Team and 1099/1042 annual process, along with quarterly escheatment research
  • Responsible for working with internal and external auditors to ensure that all SOX controls were in place
  • Review Supplier Set-Up forms for new vendors or changes to verify completeness and accuracy, manually approved all ACH changes
  • Verify all new Supplier tax identification numbers with IRS using Real-search

Skills

  • Over 25 years of experience managing high volume full-cycle A/P Department Specialize in developing policies and procedures, along with a multitude of department enhancements Instrumental in centralizing and developing Shared Service Centers for A/P and Procurement Teams, supervision of significant financial support staff and office administrative activities; Sarbanes Oxley compliance Developed departmental metrics Serve as subject matter expert for any implementations or upgrades to existing Accounting applications
  • COMPUTERS SKILLS
  • Computer Literate:
  • MS Office, Excel, PowerPoint, MS Outlook, Concur Expense Reporting,
  • Accounting Software: JD Edwards, PeopleSoft, Lawson, Solomon Dynamics, Great Plains, Platinum, Oracle R12, 11i, Oracle NetSuite - OCR Imaging I-Expense, Discover Reporting, AS400 P-Card Administrator, Concur, Coupa and Microsoft Dynamics AX

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Accounts Payable Director

Oldcastle Infrastructure
01.2022 - Current

Sr. Accounts Payable Manager

Aramark Uniform Services & Canadian Linen, Shared Service Center
09.2012 - 01.2022

Retail Manufacturing

Crosstex Energy
09.2012 - 1 1

Accounts Payable Manager

Oil and Gas
06.2010 - 09.2012

Sr. Manager of Disbursements /Shared Service Center

Staples Inc
06.2008 - 04.2010

Manager of Accounts Payable Support Center

Racetrac
03.2007 - 05.2008

Director of Accounts Payable

Ashland APAC, Construction
08.2004 - 01.2007

Director of Accounts Payable

Alcatel
03.2001 - 08.2004

Director of Accounts Payable

Accor Economy Lodging, Red Roof Inn
02.1999 - 03.2001
Crystal WadeDirector Accounts Payable