Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Crystal Wall

Waitress
Sapulpa,OK

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
Certification

Work History

Homemaker

Self
12.2000 - Current
  • Raising children 20+
  • Completed dusting, washing dishes, laundry, and vacuuming
  • Promoted good oral and personal hygiene by aiding with bathing, and teeth brushing
  • Addressed household needs with meal preparation, housekeeping and transportation

Waitress

Sami's Southern Kitchen
01.2023 - 07.2023
    • Remained calm and poised when dealing with difficult customers or during busy shifts.
    • Kept server areas clean and stocked to increase efficiency while working tables.
    • Used cash registers and credit card machines to cash out customers.
    • Greeted new customers, discussed specials, and took drink orders.
    • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
    • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

OPD

Walmart
07.2022 - 12.2022

Shopped for online pickup and delivery orders.

  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Managed time efficiently in order to complete all tasks within deadlines
  • Organized and detail-oriented with a strong work ethic
  • Developed and maintained courteous and effective working relationships
  • Identified issues, analyzed information and provided solutions to problems

Cashier

Westlake Ace Hardware
06.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

Glenpool Public Schools
Glenpool, OK
03.2000

Skills

  • Beverage preparation
  • Menu memorization
  • Upselling techniques
  • Food station setup
  • Item promotion
  • Cash handling
  • Food running
  • Dining area maintenance
  • Daily specials memorization
  • Guest seating arrangements
  • To-go order preparation
  • Bill computation
  • Accurate money handling
  • Point of sale operation

Certification

  • Oklahoma Liquor License - 11/08/2024

Timeline

Waitress

Sami's Southern Kitchen
01.2023 - 07.2023

OPD

Walmart
07.2022 - 12.2022

Cashier

Westlake Ace Hardware
06.2022 - 09.2022

Homemaker

Self
12.2000 - Current

GED -

Glenpool Public Schools
Crystal WallWaitress