As the lead RN of the Central Region Heart Failure program, I have the knowledge and background to identify concerns and change of condition in Heart Failure patients. I have great written and verbal communication skills with patients, family, and co-workers. I have excellent telephone skills, and spend a great deal of time triaging heart failure patients via phone. I spend time teaching patients about their condition and educate them on how to properly manage their symptoms and understand when to report a change to the clinic.
Manage heart failure program for the Central Region Cardiology Department. Triage phone calls and relay symptoms and change in conditions to providers. Make follow up telephone calls to manage patient conditions at home. Room patients in clinic, take vitals, teach heart failure guidelines. Prepare medication requests for refills. Train and over see clinical staff in our department.