Crystal Wansick
Garberville,CA
Summary
Compassionate and detail oriented professional with a background in case management and supporting families through care coordination, advocacy, crisis intervention, and resource navigation. Skilled in collaborating with interdisciplinary teams to improve patient outcomes, address social determinants of health, and promote continuity of care. Seeking to leverage strong communication and case management skills in a Population Health Care Coordination role.
Overview
22
22
years of professional experience
Work History
Community Health Worker
Redwoods Rural Health Center
Redway, California
08.2025 - Current
- Assisted clients in accessing health services and community resources.
- Collaborated with healthcare teams to coordinate patient care and support services.
- Conducted outreach activities to engage underserved populations in health programs.
- Developed relationships with local organizations to enhance community health initiatives.
- Participated in outreach activities such as health fairs or community events.
- Assisted with patient referrals to appropriate community resources.
- Provided health education to clients about nutrition, physical activity and disease prevention.
- Maintained accurate records of patient data in a secure electronic database.
- Provided assistance with completing forms related to public benefits programs.
- Served as a liaison between healthcare providers and community organizations.
- Offered emotional support during difficult times or stressful situations.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Handled research and administrative tasks to support community outreach and program initiatives.
- Created informational materials about available resources in the local community.
- Assessed the impact of social determinants of health on patient outcomes.
- Counseled clients on issues related to mental health, substance abuse, and violence prevention.
- Organized educational seminars regarding preventive health measures and healthy lifestyle choices.
- Returned calls, emails and faxes according to departmental policy.
- Monitored client progress towards health goals and objectives.
- Developed individualized treatment plans based on patient assessment results.
- Applied concise time-management to meet deadlines.
- Educated clients on options to assist in making informed decisions.
- Assisted individuals with navigating health care systems, appointments and classes.
- Answered calls and interacted with community members to provide information on advocacy services.
- Provided information to access financial assistance, legal aid or housing.
- Delivered healthy living and disease management information to specific population groups.
Substitute Preschool Teacher
Begginings Learning Center
Briceland, CA
08.2012 - 07.2014
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Engaged students in discussions to promote interest and drive learning.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
- Created classroom environment conducive to learning and appropriate to student maturity and interests.
- Led group sessions to reinforce concepts and applications of course content.
Early Head Start Home Visitor
Northcoast Childrens Services
Redway, CA
12.2004 - 05.2005
- Kept family and children assessments current and updated portfolios for each child on daily basis.
- Processed family enrollments and developed productive relationships with parents in order to strengthen roles.
- Supported parents in making key educational plans and decisions for children.
- Identified relevant resources for clients within local area and obtained necessary referrals.
- Visited homes every weel to check on conditions.
- Performed over 7-10 home visits per week to evaluate client communication, cognition, mood and behavior.
- Set up and maintained monthly educational activity calendars.
- Facilitated supportive services and counseling for clients and family members to address special concerns.
- Gathered information from records, including medical, mental and physical records to maintain up-to-date filing system.
- Conducted visits to schools and psychiatric facilities to support clients during treatment.
- Collaborated with counselors and psychologists to complete psychological evaluation reports.
- Identified appropriate community resources and provided referrals for services.
- Entered client data in centralized database and maintained up-to-date case records for all clients.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Interviewed family members to assess situations, capabilities and problems.
- Referred family members to outside support options to assist with coping during times of increased stress.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Conferred with clients to discuss options and goals for various services.
- Met with clients to determine necessary services and make treatment recommendations.
- Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
- Assigned, administered and monitored social work cases for individuals and families.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
Preschool Teacher
College Of The Redwoods
Eureka, CA
12.2003 - 05.2004
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed professional relationships with parents, teachers, directors and therapists.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Established indoor and outdoor safe play environments for toddler-age children.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Incorporated music, art and theater into lesson planning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Administered and documented results of student assessments.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Adapted instructional techniques according to student learning styles and progress.
- Maintained student records according to rigorous confidentiality and privacy regulations.
- Directed and supervised children during field trips and special activities.
- Met with parents to discuss child behavior and academic progress.
- Organized and led activities to promote physical, mental and social development.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Promoted good behaviors by using positive reinforcement methods with children.
- Stuck to daily routines to help children feel comfortable and promote development.
- Openly exchanged ideas and materials with coworkers.
- Promoted good behaviors by using positive reinforcement methods.
- Made and distributed nutritious snacks by preparing and dividing into portions.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Assisted students with caring for personal hygiene requirements.
- Cultivated positive rapport with students, faculty and parents.
- Monitored classrooms, halls and eating areas to maintain student safety.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Employed traditional and modern educational techniques and strategies, resulting in enhanced language, cognition, memory development and perceptual-motor skills.
- Managed schedule of group activities, special events and class field trips.
- Developed appropriate youth curriculum in alignment with cultural and developmental needs.
- Read stories to preschool children to help increase key language, literacy and social skills.
- Completed morning classroom and play area opening duties.
- Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
- Placed supply orders, organized materials and restocked items.
- Encouraged teaching staff to continually improve strategies and maximize student learning.
- Taught colors, shapes and other basic life skills to groups of 12 students.
- Inventoried and purchased classroom materials for education, games and crafts.
- Employed traditional and modern educational strategies and techniques.
- Offered personalized support and tutoring to help each student excel.
Education
Associate of Science - Early Childhood Education
College of The Redwoods
Eureka, CA05.2003
Skills
- Dedicated Support
- Home Visits
- Evaluation and Assessment
- Client Advocacy
- Reliable & Trustworthy
- Good Work Ethic
- Family and Child Assessments
- Planning & Organizing
- Problem Resolution
- Child Development
- Parenting Skills
- Friendly, Positive Attitude
- Open Minded
- Willing to Learn
- HIPAA compliance
- Patient assessment
- Patient care coordination
- Family support
- Community outreach
- Critical thinking capability
- Case management
- Client assessment
- Resource referral
- Family engagement
- Effective communication
- Team collaboration
- Active listening
- Ethical practice
- Case information confidentiality
- Client engagement
- Client advocacy
- Resilience building
- Self-care strategies
- Teamwork and collaboration
- Patient-centered care
- Referral coordination
- Child development
- Self motivation
Timeline
Community Health Worker
Redwoods Rural Health Center
08.2025 - Current
Substitute Preschool Teacher
Begginings Learning Center
08.2012 - 07.2014
Early Head Start Home Visitor
Northcoast Childrens Services
12.2004 - 05.2005
Preschool Teacher
College Of The Redwoods
12.2003 - 05.2004
Associate of Science - Early Childhood Education
College of The Redwoods