Crystal Warden
Jonesboro,AR
Summary
Seasoned Funeral Director offering 18 years in private funeral homes. Extensive business, finance and operations management experience.18
Overview
1
1
Certification
Work History
Funeral Director/Office Manager
Bryan Funeral Home
Hoxie, AR
October - 01.2024
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Processed payroll accurately ensuring all employees were paid on time.
- Administered payroll and maintained proper documentation of employee personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coded and entered daily invoices with in-house accounting software.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
Education
University Academy Charter High School
Memphis, TNSkills
- Life Insurance Knowledge
- Obituary Writing
- Pricing Structures
- Sales
- Mortuary Operations
- Grief Counseling
Affiliations
- Hiking, travel, gardening
Certification
- Arkansas Life Insurance Producer
Timeline
Funeral Director/Office Manager
Bryan Funeral Home
October - 01.2024
University Academy Charter High School