Crystal Ware
Union City,TN
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Pprofessional leader offering demonstrated skill and success in managing all aspects of accounting, including accounts payable and receivable, administration and payroll. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
District Secretary
Paducah Board Of Education
12.2023 - Current
- Demonstrated strong multitasking abilities by managing competing priorities effectively, ensuring that essential tasks were completed accurately and on schedule.
- Enhanced district communication by developing and distributing informative newsletters, memos, and meeting agendas.
- Maintained accurate records of district policies, procedures, and guidelines for easy access during decision-making processes.
- Provided timely responses to inquiries from parents, community members, or other stakeholders seeking information about the district's programs or initiatives.
- Facilitated smooth board meetings by preparing detailed agendas, coordinating schedules, and providing support materials.
- Supported the onboarding of new employees by organizing orientation sessions and providing necessary documentation.
- Managed sensitive information with discretion, ensuring confidentiality in all aspects of district administration.
- Participated in professional development opportunities to stay current on industry trends and maintain expertise in administrative best practices.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Accounts Payable and Payroll Manager
Union City Housing Authority
09.2011 - 11.2023
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Entered figures using 10-key calculator to compute data quickly.
- Completed weekly payroll for company of 10 employees.
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Lindsey.
- Maintained financial standings by working closely with the Executive Director to processes business transactions.
- Maintained payroll information by calculating, collecting and entering data.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Updated employee files with new details such as changes in address or banking information.
- Initiated direct deposits and prepared manual checks for 10 employees.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Assistant Manager
Hamilton Ryker Staffing Agency
01.2006 - 08.2011
- Processed and collected drug screens on all new hires.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Initiated the orientation and training videos .
- Performed a prescreening on every potential candidate before hiring.
- Processed weekly payroll on 50 + employees
- Submitted weekly EFT payments
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Branch Manager
Cash Express, LLC
01.2000 - 12.2005
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Bonus -1st month of opening a brand new location
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Gathered and reviewed customer feedback to improve operations.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Recommended loan approvals and denials based on customer loan application reviews.
- Identified and capitalized on community business opportunities with effective networking.
- Developed prospects for new loans though weekly cold calling.
- Submitted loan applications to loan underwriter for verification and recommendation.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
Education
GED -
Southside High
Jackson, TNSkills
- Microsoft Windows
- Essential Income and Rent Calculation Training
- Notary State Of Tennessee
- Microsoft Excel
- Microsoft Office
- Powerpoint
- Customer and Vendor Relations
- Customer Service
- Staff Training
- Staff Management
- Goals and Performance
- Intuit QuickBooks
- Event Planning
Timeline
District Secretary
Paducah Board Of Education
12.2023 - Current
Accounts Payable and Payroll Manager
Union City Housing Authority
09.2011 - 11.2023
Assistant Manager
Hamilton Ryker Staffing Agency
01.2006 - 08.2011
Branch Manager
Cash Express, LLC
01.2000 - 12.2005
GED -
Southside High
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