Crystal Warren
Lebanon,TN
Summary
Accomplished, highly organized, and results-oriented professional with comprehensive experience in the healthcare industry. Armed with knowledge of the Occupational Safety and Health Administration (OSHA), the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and the Department of Health's state guidelines. Effective at multitasking in fast-paced, critical environments without compromising performance and results. Equipped with exceptional communication and interpersonal aptitudes in establishing a strong rapport with colleagues and individuals from diverse cultures and backgrounds.
Overview
7
7
years of professional experience
Work History
Assistant Director
HHS
Lebanon, Tennessee
10.2022 - Current
- Streamlined budgeting processes for effective resource allocation across departments.
- Facilitated operational strategy meetings to discuss project updates and address challenges.
- Collaborated with nursing staff and ICP to ensure compliance with health regulations.
- Oversaw daily administrative tasks to enhance office operations and workflow efficiency.
- Managed daily personnel workflow by assigning tasks, tracking progress, and providing assistance.
- Supervised recruitment processes, including candidate interviews, hiring decisions, and onboarding.
- Monitored staff performance, conducted annual reviews, and provided actionable feedback.
- Organized team-building activities to foster camaraderie and a positive workplace culture.
Director of Housekeeping
The Pavillion Senior Living Lebanon
Lebanon, Tennessee
09.2018 - 07.2020
- Managed daily operations of housekeeping staff and schedules to enhance efficiency.
- Trained team members on effective cleaning techniques and safety practices.
- Coordinated interdepartmental efforts to ensure guest satisfaction.
- Inspected rooms and public areas, identifying cleanliness and maintenance issues.
- Implemented cost-effective measures to optimize housekeeping operations.
- Fostered positive work environment through team-building initiatives.
- Resolved customer complaints promptly and professionally, maintaining high service standards.
- Assisted in recruitment by interviewing candidates for departmental openings.
Education
Associate's in Science
Webster College
TampaSkills
- Budgeting
- Compliance management
- Team leadership
- Performance evaluation
- Resource allocation
- Operational strategy
- Customer service
- Staff training
- Problem solving
- Employee recruitment
- Interdepartmental collaboration
- Effective communication
- Conflict resolution
- Workflow optimization
- Staff development
- Staff management
- Project management
- Scheduling and coordinating
- Multitasking capacity
- Problem-solving abilities
Timeline
Assistant Director
HHS
10.2022 - Current
Director of Housekeeping
The Pavillion Senior Living Lebanon
09.2018 - 07.2020
Associate's in Science
Webster College