Microsoft Office (Word, Excel, PowerPoint & Outlook)
CRYSTAL WATKINS
San Bernardino,CA
Summary
Highly organized Administrative Executive with a proven track record of streamlining workflow processes, preparing budgets, and managing expenses. Proficient in Microsoft Office and contract negotiation. Skilled in customer relations and front desk management. Known for attention to detail, problem-solving, and excellent organizational skills. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
13
13
years of professional experience
Work History
Administrative Executive
KreativeLogiik
05.2014 - 04.2019
- Developed and implemented procedures to streamline workflow processes in the department
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings
- Gathered information, scanned records and maintained confidentiality of electronic data
- Assisted with preparation of budgets for various projects; monitored expenses against budget allocations
- Wrote contracts, processed payroll and reported on employee performance
- Communicated job expectations and trained employees
Clerk II
County of San Bernardino
05.2006 - 04.2014
- Assisted customers with inquiries and complaints in a professional manner
- Performed data entry tasks to update customer accounts records
- Verified accuracy of all paperwork prior to submission for processing
- Followed confidentiality rules to preserve data quality and reduce potential information compromise
- Answered multi-line telephone system and routed calls to appropriate personnel
- Communicated with customers and employees to answer questions or explain information
Education
Doctor Of Business Administration - Business Administration
Grand Canyon University
Phoenix, AZ(M.B.A.) - Business Administration
Argosy University
Ontario, CA07.2013
Bachelor Of Science - Business Administration And Management
Westwood College
Upland, CA03.2011
Skills
- Administrative Management
- Customer Relations
- Business operations knowledge
- Organizational Skills
- Microsoft Office Proficiency
- Attention to Detail
- Contract Negotiation
- Problem Solving
- File Management
- Document Preparation
- Administrative Leadership
- Information Protection
- Database coordination
- New employee orientations
- Meeting Coordination
- Business Acumen
- Presentation Development
- Privacy policies
- Administrative improvement
- Organizational Leadership
- Office record management
- Client relations expertise
- Reliable and Responsible
- Invoice Management
- Critical Thinking
- Team Coordination
- Documentation and Recordkeeping
- Time Management
- Professional and mature
- Decision-Making
- Records Management Databases
- Analytical Thinking
- Team Leadership
- Honest and Dependable
- Strong Problem Solver
- Bookkeeping
- Business Writing
- Staff Training
- Executive Schedule Management
- Calendar Management
- File Organization
References
References available upon request
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimeContract WorkWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceWork from home optionHealthcare benefitsCareer advancementPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingSoftware
QuickBooks/Peachtree
Timeline
Administrative Executive
KreativeLogiik
05.2014 - 04.2019
Clerk II
County of San Bernardino
05.2006 - 04.2014
Doctor Of Business Administration - Business Administration
Grand Canyon University
(M.B.A.) - Business Administration
Argosy University
Bachelor Of Science - Business Administration And Management
Westwood College
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