Crystal Weaver
DAYTON,OH
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. With a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Operations Manager
Evergreen Holistic Learning Center
Dayton, Ohio
06.2021 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Paraprofessional/Teacher's Aide
Dayton Public Schools
Dayton, Ohio
08.2018 - 01.2022
- Assist students with disabilities with task such as eating and using the restroom
- Reinforced the lessons the teacher taught the students
- Worked with small groups of students to help them understand their work and to complete assignments
- Worked with intervention specialist to insure that each students needs were met
- Helped students when switching from one classroom to another such as going to an extracurricular classrooms
- One-on-one support with helping students with things such as counting and writing their name or words they do not know how to spell.
Preschool Teacher
Wee Care Learning Center, INC
Vandalia, Ohio
05.2012 - 08.2018
- Plan and create lesson plans that will target areas of each child's development such as social, gross motor and fine motor skills
- Work one on one with students or in groups, observe activities, and keep students on track
- Creating schedules and routines for students to follow
- Communicating with parents such as updating them regarding students progress and behavior
- Assist with children using the restroom (toilet training)
- Supervised students arriving in departing from the classroom.
Assistant Teacher
KinderCare Learning Centers
Huber Heights, Ohio
01.2010 - 05.2012
- Assist lead teachers in preparing and executing the lesson plan activities
- Supervised students inside and outside the classroom during recess or lunch recesses
- Assisted lead teachers with evaluation of students and recording the assessments
- Distribute or collect their homework, classroom assignments, and workbooks.
Education
Early Childhood Education -
Central State University
Skills
- Good classroom management
- Behavior modifications
- Planning and organizing
- Passionate for children and teaching
- Works effectively in groups
- Good communication
- Self-motivated
- Customer Retention
- Performance monitoring
- Troubleshooting and problem solving
- Maintaining Compliance
- Client Relationships
- Staff retention
- Operations Management
Timeline
Operations Manager
Evergreen Holistic Learning Center
06.2021 - Current
Paraprofessional/Teacher's Aide
Dayton Public Schools
08.2018 - 01.2022
Preschool Teacher
Wee Care Learning Center, INC
05.2012 - 08.2018
Assistant Teacher
KinderCare Learning Centers
01.2010 - 05.2012
Early Childhood Education -
Central State University
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