Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
OperationsManager

Crystal White

MEDICAL BILLER/CODER
Vale,NC

Summary

Motivated house manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting skills. Known for resourcefulness and solutions-oriented problem-solving. Patient leader promoting developed skills in customer service and issue resolution. Enthusiastic yet disciplined house manager well-versed in scheduling and customer service for organization. Compassionate Homemaker Aide with experience providing care for individuals in home settings, including preparing meals, assisting with personal hygiene tasks, and performing housekeeping duties. Strong interpersonal skills allow for effective communication with clients and family members, ensuring comfort and safety. Previous roles demonstrate impact through improving quality of life for clients while relieving burden on families. Compassionate Homemaker Aide known for being highly productive and efficiently completing tasks. Specialize in creating comfortable, clean, and organized living environments, meal preparation according to dietary needs, and providing emotional and physical support. Excel in communication, empathy, and time management, ensuring clients feel supported and valued while maintaining schedules and home care standards effectively.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Stay-@-Home-Mom Aka House Manager

Myself Ofc
Vale, NC
12.2004 - Current
  • Organized and maintained household inventory records, including supplies and equipment.
  • Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
  • Developed systems for efficient management of daily operations in the house.
  • Ensured compliance with local health and safety regulations at the residence.
  • Implemented policies to ensure proper use of resources in a cost-effective manner.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Delegated work to staff, setting priorities and goals.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Swept and damp-mopped private stairways and hallways.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Monitored cleanliness of lobby, swimming pool and other common areas.

Cashier Team Lead

Dollar General Store
Mountain View, North Carolina
08.2002 - 11.2003
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Performed daily opening and closing procedures for the register area.
  • Processed refunds and exchanges according to company policy.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Ensured compliance with all safety regulations while performing tasks.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Scanned items and checked pricing on cash register for accuracy.

House Sitter & Babysitter

Pam's Personal Touch
Mt.Holly, NC
01.1998 - 01.2000
  • Cleaned up after pets, watered plants, and collected mail.
  • Notified homeowner of any issues or concerns related to the property.
  • Performed routine maintenance tasks such as changing air filters and light bulbs.
  • Organized closets and drawers in accordance with homeowners' instructions.
  • Maintained outdoor areas by mowing lawns, trimming hedges, and weeding gardens.
  • Ensured all doors were locked at night and windows closed when leaving the premises.
  • Monitored security systems to ensure they were working properly.
  • Kept records of activities performed while house sitting including date, time of arrival, departure and hours worked.
  • Assisted with pet care such as walking dogs, feeding animals, cleaning litter boxes.
  • Followed detailed instructions given by homeowner regarding how to take care of their home.
  • Greeted visitors that came to the residence during house sitting assignments.
  • Enforced rules provided by homeowners when interacting with neighbors or guests visiting the property.
  • Completed regular household maintenance and chores.
  • Fed, watered, walked and exercised dogs or other pets.
  • Collected mail and packages for homeowners and stored in secure location.
  • Reported concerns directly to homeowners via phone or text.
  • Checked home's windows and doors for secured and locked entry points.
  • Managed pet care for various animals, including feeding, walking, and administering medications as required.
  • Conducted daily inspections of property to identify and address any signs of break-ins or damage.
  • Provided regular updates to homeowners regarding the status of their property and any issues encountered.
  • Adapted quickly to different home environments and routines, ensuring a seamless experience for homeowners.
  • Operated and maintained household systems such as heating, cooling, and plumbing to ensure functionality.
  • Coordinated with landscapers and gardeners to ensure outdoor areas were well-maintained.
  • Managed the care of indoor plants, including watering, pruning, and ensuring adequate sunlight exposure.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Tailoring activities based on the individual needs of each child under care.
  • Administering medication when needed according to parent instructions.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Establishing trust through consistent communication with both parents and kids.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Helping older children with homework assignments as directed by parents.
  • Responsibly watched children while parents were out.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Helped complete homework, school projects and chores.
  • Read stories and played alphabet games to promote early literacy.
  • Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Provided direct-care services for children of varying ages.
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.

Education

Certified Coding Associate - Human Information

Bryan University
Tempe, AZ
12-2024

CLINICAL MEDICAL ASSISTANT - Medical Laboratory Science

BRYAN UNIVERSITY
Tempe, AZ
11-2023

GED -

Gaston College
Dallas, NC
10-2013

Skills

  • Consistent Service Excellence
  • Event Coordination
  • Event Management
  • Food Shopping Expertise
  • First aid training
  • Sanitation Management
  • Laundry management
  • Childcare experience
  • Event planning
  • Preventive Maintenance
  • Budget administration
  • Cleaning proficiency
  • Safety management
  • Culinary skills
  • Menu planning
  • Crisis intervention
  • Personal shopping
  • Pet care
  • Facility oversight
  • Grocery shopping
  • Activities scheduling
  • Housekeeping
  • Maintenance and repair management
  • Transportation arrangements
  • Calendar management
  • Emergency response
  • Guest Relations
  • Behavior modeling
  • Event oversight
  • Infection control protocols
  • Vital signs monitoring
  • Lab specimen collection
  • Expertise in HIPAA Regulations
  • Appointment scheduling
  • Patient care coordination
  • Wound care management
  • Sterilization procedures
  • Medical equipment operation
  • Healthcare team collaboration
  • Healthcare Claims Management
  • Electronic health records management
  • Immunization administration
  • Insurance verification
  • Understanding of Medical Terminology
  • Healthcare Administration
  • Phlebotomy
  • Check-in coordination
  • Patient-focused care
  • Patient Communication
  • Health Information Management
  • Diagnostic image processing
  • Infection control procedures
  • Complex Problem-solving
  • Vital signs and examinations
  • Traction equipment
  • pH testing
  • Payment collection
  • EHR System Proficiency
  • EKG administration
  • Account management
  • Inventory management
  • Pulmonary function tests (pits)
  • Compassionate caregiver
  • General housekeeping
  • Medical transcription
  • Family education
  • Professional bedside manner
  • Specimen labeling
  • Knowledge of Medical Terminology
  • Communicating with patient families
  • Prioritizing stat orders
  • EKG setup and monitoring
  • First aid
  • Patient bathing
  • Vital sign monitors
  • Healthcare Administrative Assistance
  • Sterilization techniques
  • Compassionate
  • Medical Claims Management
  • Experienced in Healthcare Terminology
  • Preparing specimens and samples
  • Upholding Confidential Standards
  • Insurance Authorization Oversight
  • Reliable team player
  • Patient-handling equipment
  • Vital sign monitoring
  • Conflict resolution
  • Diagnostic support
  • Trustworthy companion
  • Companionship and emotional support
  • Confidential Information Management
  • Equipment sterilization
  • Patient triage
  • Simple dressings
  • Lab equipment operation
  • Calm and level-headed under duress
  • Customer relationship management (CRM)
  • Adaptable
  • Verbal communication
  • Critical thinking
  • Medical billing
  • Quality assurance checks
  • Reading comprehension
  • Workflow optimization
  • Error reporting
  • Regulatory guidelines
  • Claims processing
  • Continuing education
  • Clinical documentation
  • Medical coding and abstracting
  • Revenue cycle management
  • Workflow management
  • Documentation oversight
  • Data security procedures
  • Patient data compilation
  • Data entry
  • Medical terminology
  • Medical record security
  • Inpatient records coding
  • Healthcare claim coding
  • 3M Coder
  • coding
  • Coding error resolution
  • Insurance coding (ICD-10-CM,PCS, HCPCS,& CPT)

  • Data verification
  • Medical claims coding
  • Codification
  • Anatomy
  • Patient data identification
  • Performance improvement
  • Record assessment
  • Records management
  • Document management
  • Ethical standards
  • HIPAA compliance
  • Medical terminology expertise
  • CPT coding
  • Anatomy and physiology
  • Information management
  • Data entry and management
  • Medicare insurance regulations
  • Statement analysis
  • Insurance claims analysis
  • Knowledgeable in Microsoft, Word Doc

Affiliations

  • Gardening (flowers & vegetables and fruits)
  • caretaking (more a giver than take)
  • Being with family (mainly my 3 kids)
  • I was apart of and supportively attended my University's Accreditation Student Forum/Webinar
  • I am excited to put my education and skills into use.
  • Life-long-learner

Accomplishments

  • CCA-CERTIFIED CODING ASSOCIATE=CURRENTLY FINISHING CLASSES(December 6th,2024)+SCHEDULING MY NATIONAL CERTIFICATION EXAM
  • CCMA-CERTIFIED CLINICAL MEDICAL ASSISTANT=COMPLETED+CERTIFIED
  • G.E.D-GENERAL EDUCATION DIPLOMA=COMPLETED

Certification

  • CCMA
  • GED

Languages

English
Professional

References

References available upon request.

Timeline

Stay-@-Home-Mom Aka House Manager

Myself Ofc
12.2004 - Current

Cashier Team Lead

Dollar General Store
08.2002 - 11.2003

House Sitter & Babysitter

Pam's Personal Touch
01.1998 - 01.2000

Certified Coding Associate - Human Information

Bryan University

CLINICAL MEDICAL ASSISTANT - Medical Laboratory Science

BRYAN UNIVERSITY

GED -

Gaston College

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Crystal WhiteMEDICAL BILLER/CODER