Crystal Williams
WEST END,NC
Summary
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Truck Driver
Werner Enterprises, GA
11.2023 - 05.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Computer Operator/Computer Operator Data Entry
Palm Coast Data LLC
09.1999 - 05.2010
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Processed requests for service from internal and external customers.
- Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.
- Demonstrated strong problem-solving abilities when faced with complicated technical challenges or unfamiliar situations.
- Retrieved information and performed data entry using appropriate computer programs.
- Actively participated in departmental meetings, offering insightful perspectives on ways to enhance overall system performance.
- Reacted calmly during times of highly stressed or emergency situations.
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
- Optimized resource usage by efficiently allocating computer systems for various workloads and user needs.
- Monitored fire, security and duress systems, responding appropriately to alarms and emergency situations.
- Maintained spreadsheets of Type data across multiple systems while preserving exceptional data accuracy.
- Changed and replaced backup tapes regularly and performed detailed server backups.
- Provided training to end-users on various software applications, fostering self-sufficiency and confidence among staff members.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
Detail Technician
Value Rent-A-Car
06.1995 - 08.1999
- Developed lasting relationships with repeat clients due to exceptional service experiences provided over time.
- Delivered exceptional results through expert application of polishing, waxing, and buffing techniques.
- Contributed to business growth by providing outstanding service that led to positive word-of-mouth referrals from satisfied clients.
- Boosted customer satisfaction with meticulous attention to detail in all aspects of the job.
- Maintained up-to-date knowledge on industry trends, tools, and products for continuous improvement in service offerings.
- Optimized resource usage through proper inventory management and maintenance of equipment.
- Enhanced vehicle appearance by performing thorough detailing and cleaning tasks.
- Collaborated with team members for seamless service delivery, ensuring optimal workflow and productivity.
- Showcased outstanding multitasking ability while handling multiple vehicles simultaneously under tight deadlines.
- Supported a positive work environment with strong communication skills and proactive problem-solving abilities.
- Increased customer retention by providing timely and reliable services tailored to individual needs.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Reported daily work progress and encountered problems to management.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Polished windows and mirrors of vehicles and equipment.
Education
Certificate - Cyber Security
MyComputerCareer.com
Raleigh, NC10.2022
Business Administration/ Word Processing - Business Administration And Management
Berkeley Jr College
White Plains, NY06.1985
High School Diploma - Adult Prep
Dwight Morrow High School/Academies@Englewood
Englewood, NJ06.1978
Skills
- Safe Driving
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
- Class A Commercial Driver's License
- Commercial driving
- DOT Compliance
- Vehicle inspection abilities
- Long-haul driving
- GPS and route planning
- Basic Computer Literacy
- Fuel efficiency maximization
- Vehicle Inspection
- Tractor-Trailer Operation
- Class A license
- GPS mapping
Timeline
Truck Driver
Werner Enterprises, GA
11.2023 - 05.2024
Computer Operator/Computer Operator Data Entry
Palm Coast Data LLC
09.1999 - 05.2010
Detail Technician
Value Rent-A-Car
06.1995 - 08.1999
Certificate - Cyber Security
MyComputerCareer.com
Business Administration/ Word Processing - Business Administration And Management
Berkeley Jr College
High School Diploma - Adult Prep
Dwight Morrow High School/Academies@Englewood
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