Crystal Williams

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to help with Customers needs. Builds rapport and empathizes with customers, motivated individual passionate about customer service. enhancing customer satisfaction, Manages high call volumes and resolving complaints efficiently, boosting positive feedback. Skilled in CRM software and adept at building strong client relationships through effective communication and active listening, customer support. CSR and PCA oral and written communication, active listening understanding customer desires and providing customized solutions, Customer Service Associate and Pharmacy Care Associate (PCA) with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.